Spokes Lenton, Nottingham NG8 1DH

"Me and my partner waited an hour for just a bowl of chips and a pizza which wasn't good anyway. It was very disappointing considering that it was also a very quiet day the extremely slow service didn't make sense. The atmosphere wasn't welcoming, with staff ignoring us and other tables and a waiter complaining about other customer orders infront of us. Very disappointed as I was looking forward to having a nice lunch here, would not go again. They also seem to be replying to negative reviews with just the same copy and paste 'apology' which seems very insincere."

"Quite underwhelmed. During the summer, upon hearing great things about this place, I went with my partner and daughter and arrived just after opening time. We walked in and the only other people there were staff. We were looked at and then ignored, not by one member of staff but 2... on separate occasions, minutes apart. We didn't know if we should seat ourselves or wait... so we waited a good few minutes then decided we should seat ourselves. We were making obvious noises to draw attention to ourselves, but it attracted no glances. We looked at a menu, but it didn't seem to have much choice. Still hoping that a member of staff would come over, we waited. We also watched them having in depth conversation and a laugh with each other. After no attempt was made by the staff to engage with ourselves, we decided to leave. I'm not sure I want to go back and try again."

"I want into Spokes on a Saturday morning and despite seeing two female members of staff at the back of the cafe I was ignored. They continued to chat to each other then went out of view. Some minutes later a man came out of the back and seemed surprised to see me but he quickly dealt with my order. Good coffee but no cakes or pastries. I will go the Nottingham University main site in future or Starbucks on Triumph Road."

"Food very average, in some cases, poor. Restaurant is badly laid out making the quest for breakfast a disjointed affair. Staff are good hearted but poorly trained. With a bit of joined up thinking it has the potential to be so much better. Disappointing."

"Don't understand why it's not busier in here! Very cyclist friendly - well it should be, it's on the old Raleigh site. Limited range but what there is is good. Service can be a little slow but it's not the sort of place you come to in a rush. Carvery is not what I would call carvery in that they plate it up for you!"