Horfield Leisure Centre Dorian Road, Horfield, Bristol BS7 0XW

"My kids have their swimming lessons here. In past 2 months my son’s lesson has been cancelled twice and you have to keep on at the manager to amend your direct debit for missed lessons, otherwise they continue to charge full price. Showers & changing rooms in the swimming village are pretty gross. Water temperature is variable & often dirty. The reason I bring my kids for their swimming lessons over Henbury is due to the large viewing gallery & I can watch both my kids lessons at the same time. Could be so much better all round."

"I went with my child for a family swimming section, we have been booked in the mainly pool by the receptionist member, instead of small pool, that I asked for. There were no compression or understanding from the local staff at the small pool when I explained, the mistake, on the opposite there were two member of staff in the small pool, who made a scene insisting that I get out from the small pool with my child. Well I did as asked and we went to the mainly pool, the water temperature was extremely cold, the kids were visible trembling cold, chatting with other mummies, they were all disappointed with how cold the water was. Honestly, I don’t really recommend the mainly pool for family swimming. I had a horrible experience."

"The Zumba classes are good now, but the admin and technology are awful. Over the years they have messed up my membership at least 3 times (including the time they did they same thing monthly for a whole year and I had to go in every month to sort it as just the one instance) and more than once their check-in system for classes has failed and registered me as scanning in at a time I was at home/work and charged me for missing a class. ETA: Their admin gets worse every time. My accounts been blocked for the last week and it turns out it's because they owe me money and I have to go in and get it put back on my card. Rather than returning it via the method they took it i.e. via my bank account. And I never received any correspondence to tell me to go in to get it paid back on card so I suppose I was just supposed to guess their ridiculous processes??"

"We arrived one evening at around 5:30pm. Drove straight in and down to the end (almost) just past the bushes and reversed in. Our alko chassis is quite low, but the kerb and grass didn't present a problem. So, it's 3 hours free parking here, to extend it you have to go to reception and input your vehicle registration into the tablet, it's easy peasy. The staff are brilliant so no problems there. I booked my wife a swimming session for 6:40am and that was only £5. That booking classes us as members, so we got 24 hrs free parking (however, please note it's midnight to midnight). There are charging points for electric vehicles and plenty of parking spaces. Due to Covid the toilets and showers were closed but on our last visit, the 19th, all facilities were open. It was a very quiet and hassle free experience. I recommend this place highly."