Glotech Repairs

"We have recently had problems with our AEG Combi Oven in that when in use it started to trip the main fuse. and as a result we were unable to use it. I found Glotech on the internet and they sent their local engineer known as Ron. He quickly identified the problem ordered a new part and fitted it yesterday. I would just like to record my thanks for a job well done. I would happily recommend him to anyone having oven problems."

"I was very disappointed the company said it repaired Bosch machines. The person who attended did not know how to take the machine out from under the work surface and suggested I had the floor taken up. I then had Bosch attend who took the machine out with ease. The Glotech engineer was obviously not familiar with what was needed. I then asked for a rebate for the £93.54 I had wasted with Glotech and didn't even have the courtesy of a reply. Use them at your risk"

"Happy with the interface online, the engineer came during the time window and fixed the problem. Some of the messaging was a bit confused (whether someone would call me or not, whether payment would be taken in person or not) but when I called the office, I received a call straight back to confirm so good communication there. Thanks!"

"I was super pleased to have found Glotech, a locally-based company that offered a set call out price to look at my oven, establish the issue and pay for the part/s and included return visits, also six months warranty on parts installed. This gave me the confidence to try to get my oven fixed as it would be more cost effective and also better for the environment than going out and buying a new oven, also I actually really like my oven the thought of getting used to a new one was off putting. Booking with Glotech was really simple, I did it online, received the confirmation and the engineer turned up when he was supposed to, was communicative with me about what he believed the problem was and what he was going to do next. Payment was simple with a card reader so I didn’t have to go and get cash out, and then I was kept informed as to what the next stage was by customer care. They followed up after the repair to keep me up to date. All in all an excellent service, one for which I will return for if I have any other appliances I need repairing."

"So happy with Jenny Sheehan at South London Glotech, after weeks of waiting for a part for my dishwasher I went direct to her number. She was so helpful, looked up the part, checked it had arrived and booked a swift repair date. Excellent service!! She was so pleasant and helpful after a long wait and not much help from the switchboard. Ben came out and replaced the part so quickly, really cared and knew what he was doing, just shows you what can be done when you have the right people for the job."