Danderhall Medical Practice 85 Newton Church Road, Danderhall, Dalkeith EH22 1LX

"Very unhelpful. If you can get past the exceptionally rude and unhelpful receptionists, which is almost impossible, you are met with an entire truck load of red tape and nonsense timelines. Cancelling appointments with no notice, which would get you a snotty letter, well over a week to get a prescription and Doctors that when you get an appointment shun you off without actually listening to you. If you have a condition that requires you to see a medical professional regularly then find another practice because you will get very frustrated and upset by the service you will get here."

"Edit: Most of the doctors have been good. I think the average rating of 3.6 stars is fair. All the doctors I've seen (at least three different people) have been great, very understanding and helpful. The nurses are good too, kind and friendly. As with seemingly all GP practices the worst thing about the practice is *some* of the reception staff. I appreciate it's a stressful job but it would be nice to be treated with a bit more respect. I have to say though, some of the reception staff have been just lovely so it's just one or two that let things down."

"Dr selman is great but the reception team are awful. I’m met with nothing but cold bitter attitude. Told I was sent a letter with an appointment date, which has never arrived at my home, and I’m then chastised for missing the phone appointment despite not even being told when it was because no such letter has ever arrived, and I’ve been waiting on this call for a long time. They seem to think mental health is a joke. I have no idea who hired these people but the level of disrespect and pure nastiness is unreal."

"Receptionist very helpful and always smiling. Doctors have always listened and been so helpful. Dr Philpott and Dr Selman both been very attentive and caring over the years."

"Will its been 3 months, now I've had skin problem and first doctor was not doing much just prescribing me medication, and every time I went to see her she rushed me. I didn't want to see her again so I went to another doctor told him everthing he was very helpful, but unfortunately still been nearly 3 months and I've not been reffered to a skin doctor. Everytime I phone its not possible to get an appointment I've been in pain this weekend but they said I can get a appointment untill Wednesday so funny I've been waiting to see doctor all weekend and they can't see me. Very annoyed and depressed with my skin problem I wish they could help."