Tuscany Now & More 7-12 Tavistock Square, London WC1H 9BQ

"We rented the Villa Torre di Hesperides through Tuscany Now and More. It is no longer lovely. It may have been as lovely as the pictures depict at some point in time, but sadly no more. We vacationed there the last week of September 2022, and the house was run down including the grounds (Villa is in need of a lot of tender love and care). We had electricity and plumbing issues (also spotty internet and no working television). Our last evening and morning there, we had no running water. That to us was an emergent issue, but not to Tuscany Now and More and the Villa care takers. Imagine how unhygienic it was that we could not even flush the toilets. (Someone should have been sent to the Villa to repair within a few hours or at least as soon as the sun rose.) And lastly, the Villa is extremely remote and by no means easily accessible to anywhere. Using the term “minutes away” is taking liberties with what that term means to people. It would have been appreciated and appropriate to have been given an accurate representation and description of this Villa. And to have had problems dealt with timely and appropriately. Tuscany Now and More should do a better job of setting realistic expectations and providing better assistance and responses. They certainly did not with this Villa. Beware when using Tuscany Now and More. Unfortunately, my accommodations will not be a fond memory from my trip to Italy."

"We were disappointed with the service and where the villa was situated as we were told it was only a 10-15 minute walk into town and Tuscany and More will not give you any information until you have paid in full. The team send emails but in Italy no one gets back to you and then when you ask for assistance in regards to Taxi's etc they were very unhelpful The villa we stayed at was Podere Casalfava in Sarteano and be wary it does say 7 bedrooms but one is in the attic and you would have to go down a winding staircase and through another bedrrom to get to it The owner tried to make us pay for 2 unbrellas that fell over in the wind, we refussed to pay and she was not very nice Overall I would not recommend your company as you dont provide enough information prior to booking and you dont instill confidence for people that are travelling along way"

"Incredibly disapponting experience. Shame on you! We‘ve booked a villa for this summer. We have even received a booking confirmation, telling us to await further payment instructions. We have witten several mails, which obviously remained unanswered and made numerous phone calls which were also not answered. After six weeks of trying to get in touch with them, we were told, that the villa was in the meantime booked by someone else. And they weren‘t even able to offer us other villas for the same period. So, now we are again at the point we were six weeks ago. Summed up, it actually appears to be a rather chaotic and unprofessional holiday agency."

"Stayed for a week at the beautiful villa Lamore di Carla in the Chianti region and could not have been more pleased with the both the villa and the service of TN&M! Villa was gorgeous and fully equipped, including with cots for babies, beautiful pool and outdoor area, etc. The caretaker on site spoke perfect English, cleaned every day, arranged everything for us. TN&M booked 2 incredible private chefs, a wine tasting, grocery shopping in advance of our arrival and was just so helpful and easy to work with. We had such a fantastic time that we just booked a villa again for this summer and are looking forward to our stay at Casa Tara in June!"