Royal Arsenal Medical Centre 21 Arsenal Way, London SE18 6TE
About the Business
Welcome to the Royal Arsenal Medical Centre, a premier healthcare institution located in the heart of London. Our centre is dedicated to providing state-of-the-art medical care to all our patients with the highest level of compassion, empathy, and professionalism. Centrally located at 21 Arsenal Wy, Royal Arsenal, our centre is easily accessible and located in close proximity to public transport links.
Our team of highly qualified doctors and medical professionals are dedicated to providing personalized and compassionate healthcare services, tailored to meet the specific needs of our patients. From routine health check-ups to specialized medical procedures, we are committed to providing the best possible medical care.
At the Royal Arsenal Medical Centre, we provide a wide range of medical services, including general health check-ups and medical consultations, preventive care, immunizations, and minor surgical procedures. Additionally, we have a fully equipped laboratory and diagnostic centre on site, providing quick and efficient diagnostic services.
Our medical team consists of experienced and dedicated doctors, nurses, and allied health professionals who work in collaboration to deliver personalized and compassionate care to each patient. We believe in treating each patient as a unique individual and providing a comfortable and welcoming environment for our patients.
We understand that healthcare is a continuous process, which is why we offer regular follow-up consultations and care plans to ensure long-term health and wellbeing for our patients. Our aim is to create a long-lasting relationship with our patients, based on trust, honesty, and integrity.
The Royal Arsenal Medical Centre is a prominent landmark and point of interest in the London healthcare landscape. As a leading healthcare institution, we are committed to providing exceptional medical care to all our patients. Contact us today to book an appointment and experience the best in healthcare services.
Location & Phone number
21 Arsenal Wy, Royal Arsenal, London SE18 6TE, United Kingdom
Hours open
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I moved to this area about two years ago and this medical centre’s booking system to see a doctor is totally unacceptable. It is nearly impossible to get an appointment, they do not pick up the phone and the online e-consult system is only available at very limited hours. If patients want to book non-urgent appointments, they should be able to book in advance through a phone call. There should be a set number of slots each day kept available for urgent appointments which are only bookable on the day. This avoids congestion on the phone line in the morning and provides a more orderly and fair system for patients. This is the system that was used in my previous clinic, and it worked very well - I never had a single problem with booking an appointment in the 30+ years I lived there."
"Shockingly unprofessional! Had 2 different prescriptions for the same drug which means that every month I pay twice to collect it. Went to the practice… they told me I need to call a specific phone number. Spent hours for someone to answer the phone and finally asked them to combine the two prescriptions. The lady seemed to have understood… Today I went to the pharmacy and there are still 2 separate prescriptions!!!!!!! ….grossly incompetent and shocking unprofessional service! Maybe it’s time for privatisation!?"
"This is a superb surgery. Friendly and supportive. Beyond duties. They frequently chase me up for screening and tests or vaccination! The specialist nurse Ishmael is super efficient and encouraging. Truly blessed to be a patient here. Highly recommended..."
"Very professional staff. It's clear they follow strict procedures throughout your visit. It might seem a bit cold at first, but actually it ends up inspiring confidence because of their consistency. Had a few hiccups with scripts transfer to the pharmacy but nothing to write home about. Thanks to the whole team !"
"I give one star because I cannot give anything less. Now most days they don't even let you fill out the online form so they can call you back at some point (I don't understand how even online forms are switched off). Then if you want to make an appointment on the phone it takes around 2 hours on hold to then tell you that there are no appointments available that day and you can't book an appointment in advance. Also, very unsympathetic staff on the other side of the phone and very unhelpful as well. My question now is, how do you make an appointment?. So frustrating."
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