Amber Cars Athlone Street, Armley, Leeds LS12 1UB
About the Business
Amber Cars is a well-known establishment and point of interest in Leeds, United Kingdom. Located at the convenient address of Athlone St, Armley, Amber Cars is the go-to place for all your transportation needs. As a trusted institution in the heart of the city, Amber Cars offers a wide range of services to cater to a diverse clientele.
Whether you need a ride to the airport, an important business meeting, or simply need to get around town, Amber Cars is ready to help. Their fleet includes a variety of vehicles ranging from small cars to vans that are ideal for groups or larger items. All of their vehicles are modern, well-maintained, and equipped with state-of-the-art technology to ensure that you reach your destination safely and efficiently.
At Amber Cars, customer satisfaction is of utmost importance. They strive to provide their customers with top-notch service and deliverable results. Their team of experienced and professional drivers is knowledgeable about the city and its surrounding areas, ensuring that you reach your destination swiftly and comfortably. They are friendly, courteous, and go above and beyond to ensure that you have an enjoyable experience.
Moreover, Amber Cars offers competitive prices, and there are no hidden fees or surcharges. They pride themselves on their transparent pricing policy, which includes upfront information about the costs involved. This means that you can trust that you're getting a fair price, and won't be surprised by any additional charges.
Overall, Amber Cars is an excellent establishment and point of interest in Leeds. With their modern vehicles, experienced drivers, and excellent customer service, it's no surprise that they're a firm favorite. So for all your transportation needs, make sure to call Amber Cars, your reliable partner for getting where you need to go.
Photos
Location & Phone number
Athlone St, Armley, Leeds LS12 1UB, United Kingdom
Reviews
"Appalling both as a customer when I have used them in the past and as another road user recently. So today I went to my doctors surgery. I have a blue disabled parking badge and parked in a disabled bay to have to struggle then to get my things in and out of the car because an Amber Cars taxi decides to park on the foot path and disabled bay without a badge causing very dangerous situations. I couldn’t get on the footpath to walk into the doctors surgery. I took a photo of the car and how he was parked because he had a total disregard for anyone else and their safety. He then decided that parking like this wasn’t bad enough and that he would also start shouting at me and being rude! Extremely unprofessional and gives the firm a bad name!"
"Booked a trip to manchester airport for my wife this morning (sunday 6/11/22) via app couple of days ago......fixed price quotation £85 received via email. Eventually managed to confirm booking yesterday via telephone (not an easy task)...quoted £90 ???. Journey completed this morning....£108 ???????.Apparently she has been put on a meter!!!! Tried to call to query it ,unable to get to speak with a human,just a ridiculous automated system that's about as fit for purpose as a plastic fireguard. First and LAST time we use this company....I would rather pay another company double or walk in future. An email has been sent to the gentleman who originally quoted a price but is not back in the office until tuesday to request an explanation/refund of the additional £23."
"Ordered a taxi from Leeds Bradford airport 2 weeks in advance. Arrived on time to find no taxi waiting. Waited 30 minutes then rang the office. Sorry, we will be with you in 10 minutes. 30 minutes later and still no taxi. Absolutely shocking service. Will NEVER use Amber again. BTW I had to give them 1 star as there are no scores less than 1 !!!! Next time we will walk. It will be quicker"
"I was in Leeds from Saturday to Tuesday and used Amber Cars on several occasions. Their automated booking service works really well. The drivers are smiley, friendly and polite. Including getting out of the car to open the door for passengers and helping with luggage. I'd recommend them to anyone visiting or living in Leeds."
"Shocking service tonight. We booked it 2 hours in advance over a robotic system on the phone and had it confirmed. I called and managed to get put through to the driver 20 minutes after it was due to arrive and instead of answering my query as to when he would arrive he asked where our destination was. I told him and he put the phone down. I called again and managed to get through to an operator called Fiona who stated he had cancelled the job as he is allowed to do this as he is self employed. We were not given an explanation or a heartfelt apology. I fully believe he cancelled because it turned out to be not a big enough job for him. I asked for his taxi plate number and Fiona stated this would breach data protection. She also stated she would not be calling him to ask him for an explanation or to return to pick my family up stood in the cold. I was given a generic email address to complain to which Fiona stated would get me through to Leeds Taxi licensing. Absolute dog's dinner of a company that has got too big for it's boots and has lost touch with what it means to give kind customer service. In the end we booked an ÜBer, as at least you know where you stand with them and they come when they say they will."
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