Amber Cars

"DO NOT USE!!!! Totally unsafe for women - took me 30 minutes away from my destination late at night even though my correct destination was on the sat nav - TOTALLY DANGEROUS ESPECIALLY IF YOU ARE A YOUNG WOMAN - also refused refund"

"Late every single time despite me explaining it's to get a train and being told it's a priority booking. Phoned and told it'll be at least 15 minutes late and when I said in response "this is ridiculous" they hung up on me as apparently that's inappropriate to say?! No respect for women or disabled people leaving me feel I cannot rely on this company at all to honour bookings made which is very disappointing as someone with limited mobility to have to suffer such poor service. This company desperately need to work on their customer service, their treatment of people with disabilities, their respect to women, their punctuality, their processes and their overall service. What is the point in prebooking a taxi if the time comes for it to arrive and they haven't even bothered to assign anyone. Truly a horrendous company."

"Taxi - no show, made me late for work. Unreliable company. Despite booking a car in advance, I was told by the Amber call handler that bookings only appear in their system 15 minutes before - so pre-booking is pointless... I suspect that positive reviews here are fake, given the multitude and repeated negative experiences that I and friends have had with Amber. Avoid - you have been warned..."

"Unreliable. They are currently 25 mins late to pick me up. I ordered my taxi at 7am for 8:25 to do the school run with my son. No sign of a taxi. You combined your business with like three other taxi ranks?! Where are all the cars?! When I’m late it costs me more I have to go the long way around, it doubles my fare. After todays cab, I’m done with you. DO NOT USE THEM IF YOU NEED TO BE ONTIME."

"White Toyota Auris Reg No: CK68 KPZ Should this “taxi” arrive to take you anywhere I would STRONGLY advise you not to get into this vehicle, call the company and request an alternative driver. I had the pleasure of coming across the “specimen” driving the above vehicle this morning at Seacroft Hospital. Due to building works at the rear of the hospital there is a 2 way traffic light system in operation, I waited for my side to turn green but encountered this vehicle (complete with paying passenger) who had decided he didn’t wish to comply with the traffic light arrangement and tried to “force” me backwards! When it became clear I was going nowhere he tried to force me into the kerb, I politely pointed out that he just needed to reverse as my light is green? He then proceeded to verbally abuse me and make threats to me, I have reported the vile creature and have also reported it to WYP who are dealing with it at “threatening and intimidating behaviour”. I will also be reporting it to the taxi standards governing body when I found out the contact details. I am seriously concerned about this “individuals” alarming behaviour and hope to have it stopped before anyone else is subject to it’s vile tirades of abuse."