Bridge Private Hire

"Well can I what should I say first? My 20 year old daughter and 2 friends got stranded in Church Fenton train station tonight and you went well above the call of duty. My call log proves that as we made 10 calls between ourselves. You couldnt get them all the way home as you had other customer tonight but you suggested you pick them up so they safe and take them to York which you did.... only 10 minutes from us agreeing this you had them in your warm car! Amazing.... then not only this you got them to a York Taxi company and arranged for them to get back home. Unbelievable service!I cant thank you enough... we have the girls home safe and in bed thanks to you. Wish the world had more people in it like you! Regards Ssm from Beverley"

"Absolute shambles of a company, booked the car a month prior, on the day, waited at a wedding venue in the rain waiting for car, told it was running late, no problem… rang again, told it’s on the way, an hour later still no show. Luckily someone at the venue helped us out other wise would’ve been stuck in the middle of nowhere with no option to get home as everywhere else was booked up. Utter disgrace, do not use this company"

"Taxi pre booked and paid for in advance for a collection at a local wedding venue. Waited over 30 minutes and the taxi never turned up, had to arrange alternative arrangements. Also when called the number it said the firm were now closed. In the middle of nowhere, glad there were 3 of us and not just one of the party on their own. Friend rang the next day to make company aware only to be met by a rude receptionist talking over her. Would not recommend in the slightest"

"Stayed at the Tadcaster Travelodge last Saturday as me and my beloved were off to a house party in Appleton Roebuck I was extremely worried that as usual I'd forgotten the ONE task I was given, which was to arrange a car from the hotel and back. I'm delighted that after a couple of failed attempts with other companies who were already booked I found Bridge - what a lovely, friendly and professional service. From first call to driver there and then driver back everyone was so friendly. I hope the others on here who haven't given 5 stars reflect on the difficulties faced by small family firms and delete negative reviews. I can only imagine they did their best that evening and tried to solve issues not within their control as best they could. I'm not saying it takes much to impress me, I just very much appreciate welcoming and helpful folk. But it takes an awful lot for me to be so impressed I find them on google and share my positive experiences. Thanks Bridge Team - seriously impressive Tony x"

"Booked a taxi for 18th Sept Tadcastert o Leeds (confirmed via email) over a week in advance. Left us stranded for over an hour in the middle of nowhere at midnight. Then proceeded to lie about the day it was booked for when we called , despite the fact we had email confirmation. No offer to sort it out and hung up on us. Now deny it happened at all. Extremely unprofessional DO NOT TRUST THIS COMPANY"