Beech Mount Hotel 1 Beech Street, Fairfield, Liverpool L7 0HL

"The rooms and clean with comfy beds. The staff are friendly and helpful, however the breakfast was quite honestly, terrible."

"I was very disappointed going here. Tracy the receptionist could not hide the fact that she was racist. She came up with all sorts of non existent polices even 3-5 stars rated hotels wouldn’t ask for. She was unnecessarily difficult and refused to give us a room. Tom saved the day. The heater did not work and the manual heater brought into the room worked for only few minutes and all attempts to get someone to replace it didn’t work. At 7.30am breakfast wasn’t ready because the supposed cook was yet to resume for work! May I add that the website and other booking sites said £50/night but we were told £60 until we called them out on this. Would definitely not be recommending this place to anyone!"

"Room was basic but clean and had everything we needed for a night. Breakfast very basic, not a lot of choice. Wouldn't want to stay there for more than a night though, walls were very thin and could hear everything going on in the hotel including person in room next to us having a wee! Also had drunk couple have a raging argument in middle of the night for hours. Not hotels fault but they didn't seem to do anything about the noise/disruption. Did not sleep well that night!"

"The room was not cleaned properly, no vacuuming. The rug and floor were dusty and dirty. I have found hair on the toilet floor too. The closet door was loose and nearly fell on my foot. The toilet sink is so small you can't even lean on it and the glass shelf is on your way.... The internet is too slow and the signal in the room was poor unless you would get close to the entrance door. Shower water pressure was very low, too low... I have advised the reception which took care of the closet doors and they tried to clean the floor with a vacuum cleaner that was stuffed l of dirt and left most of the dirt on the ground. The only positive side has been the receptionist from Gran Canaria (my apologies for not remembering her name) which was the only one being proactive trying to vacuum, but with a toy vacuum, and fixing the closet doors."

"We stayed 1 night, and the room on the top floor was clean and comfortable. Excellent staff, particularly Virginia who greeted us on reception and was very friendly and helpful. A continental breakfast was provided in the morning which was great, even with the coffee machine being a bit temperamental! Free parking in front (if you arrive early enough) and more on the road outside. (No restrictions at time of writing). Would recommend, and certainly stay again. Thanks."