Leonardo Hotel Chester Pepper Street, Chester CH1 1DW

"Second time staying here. We booked a last minute stay on Secret Escapes. Great location for exploring Chester with car parks nearby. The only downside from our recent visit was that there was some evidence of room not being cleaned very well as there was dirty items on our tea tray and on our package we were supposed to get Prosecco but was only offered white wine. Great choice at breakfast and comfortable rooms."

"Clean, basic room which we didn’t mind as just wanted to put our heads down - however right next to a nightclub which was open and loud until gone 2am. Paid £190 to stay as it was new years which was expected, then another £14 for parking (which we had to trek up and down the multi-storey as the lifts weren’t on.) Breakfast did offer gluten free but was given the bread to toast myself (which can cause contamination in the toaster) chef, restaurant staff etc were all very nice and polite however no one to be seen in reception on check out to raise these issues with. In a nightlife area with lots of chavvy nightclubs and restaurants which obviously isn’t their fault but not the most pleasant of people around."

"We stayed here for one night and had a good stay. Staff were absolutely wonderful - friendly and helpful throughout. The beds were very comfortable and the rooms were spacious. Reasons for docking stars are because the pillow cases were stained and marked; the TV and Chromecast in our room also didn’t work and couldn’t be fixed during our stay. Otherwise a good stay!"

"Looks dated from outside when you first arrive. But inside the rooms are really nice and the breakfast was spot on. Would stay here again. There is parking just across from the hotel but that’s about £20 for 24hours"

"Stayed one night this week on a secret escapes voucher. On arrival the lady on the front desk was so lovely and helpful. We had included in the deal a bottle of prosecco this was brought up to our room immediately. The superior room was big large comfortable beds. The hotel is perfectly situated in Chester close to all amenities. The breakfast was really good lots of choice and SF service. The evening meal was a limited menu this was a bit disappointing as some things were also not available I paid extra for the steak and asked for some mayonnaise but they did not have any. Parking in Pepper Street was £20 overnight so be careful where you park. We had a lovely time thank you ."