The Helsby & Elton Practice Helsby, Frodsham WA6 0BW
About the Business
Welcome to The Helsby & Elton Practice, a leading health establishment located in the heart of Frodsham, United Kingdom. Our practice is dedicated to providing comprehensive and compassionate medical care to patients of all ages, from infants to seniors.
Our team of experienced doctors and healthcare professionals are dedicated to ensuring your health and wellbeing. We offer a full range of medical services, from routine check-ups and vaccinations to more complex treatments for chronic conditions. Our state-of-the-art facilities and cutting-edge technology ensure that we deliver the highest standard of care to our patients.
At The Helsby & Elton Practice, we understand that every patient is unique and we treat each individual with the utmost respect and care. Our doctors and healthcare team take the time to get to know you and understand your health concerns, so we can tailor our services to meet your needs. We believe that open communication and trust between patients and healthcare providers are essential for achieving optimal health outcomes.
Our practice is conveniently located at Lower Robin Hood Lane, Frodsham and is easily accessible for patients in the surrounding areas. We are committed to providing a comfortable and welcoming environment for our patients, ensuring that you leave feeling confident and supported in your healthcare journey.
The Helsby & Elton Practice is a point of interest for anyone seeking quality medical care in a friendly and professional environment. Contact us today to learn more about our services or to schedule an appointment with one of our healthcare experts.
Location & Phone number
Lower Robin Hood La, Frodsham WA6 0BW, United Kingdom
Hours open
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Well the dotters are not bothered thay say you are vilnt thay will not let you see all the doters thay tell you to go and get a now dotters thay do not understand you never believe wot you say you all ways a lirer thay no how to update you so just don't no wot to do"
"I really had no problems with this practice until the Covid policy turned it into a call centre governed by mostly unhelpful receptionists. I think even China has a less strict policy. Time to stop being scared and grow up like the rest of humanity. If you want to see a Doctor in Helsby go to Tesco and hope they go shopping."
"The receptionists here need proper training! They are rude and lack any empathy. No duty of care is adhered too and they seem to think phone an Ambulance is the answer to most questions. What happened too home visits for patients that need assessment for general health, whom are 86! A and E is not a place you send everyone so you can shirk any work load."
"Reception staff are not helpful in the slightest the only way to get listened to is by asking to put a complaint in. They don't know the proper procedures give false information to get rid of you. If you ask to put a complaint into the practice manager, you will have fun because he's never their."
"I’ve joined this practice almost 2 years. Had no problems with the doctors or receptionists. This morning took my baby for vaccination and as I always do in Covid times I pressed the buzzer. No one answered so I pressed it again. The receptionist it seems got upset and says in a very rude way I could’ve just let myself in and why I didn’t do that. The way she spoke to me was very condescending, it really upset me and completely ruined my morning. There was no sign to say to let yourself in so how was I to know they changed their policy?!! Some people are just nasty."
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