Springfield University Hospital 15 Springfield Drive, London SW17 0YF

"Where do I even begin, it's traumatic seeing your loved one not being cared for, few staff members are compassionate, the Dr's too self absorbed n embedded in their dsm manual, they don't even know how to communicate with the patients, parents relatives.. Paperwork goes missing, mo one has any clear sense of transparency, non existent therapy, slacking all around, Pals cqc.. Name it.. Its a difficult long excruciatingly painful process n I'm still having night terror what I have witnessed many years ago.. Seeing my loved one suffer needlessly."

"Springfield MENTAL Hospital could be a Beautiful Hospital to recover from a crisis. When you are well enough you leave and are looked after by a Mental Team in the Community. Those Top Managers of the MENTAL Hospital dont know anything. There will be no school. There will be no Flat owners."

"My daughter was there from 17.09-20.02.2022. The staff was not only unprofessional but also lying.When I wanted to transfer my daughter for treatment to Poland they didn’t let me to take her. They didn’t let me to see her and supervised our contacts as I was prisoner. Probably “their kids” (same bad people as the staff) caused my daughter’s anorexia at school only because we were caring and working parents and paid for school dinners. The staff didn’t let my daughter to use bathroom and treated her very badly. According the policy of hospital I was bringing the home made dinners visiting my daughter as much as possible. Staff didn’t let me in on many occasions. Because of staff falsified the facts my daughter got into foster care. “Dr” Nitishia Patel was giving false informations about my daughter’s health and already deciding that my daughter should get pregnant. At that time my faughter was just 14 years old girl. Now I am in Poland and try to get my daughter back through our Polish court as the Croydon’s family court decision was made on false statements. I asked Miss Paula Herrera Gener if she was a doctor, she didn’t reply. I think this woman doesn’t have a diploma for treating anorexia. Francesca Washington who said she was a psychotherapeutist was bulling my daughter. Maggie Usher “family therapeutist”was constantly drunk and tried to ruin my 10 years relationship with my boyfriend. Manager Shareen was forcing my daughter to call me in the middle of the night and terrorised my daughter by telling her to ask me when she would be back home. I wanted to discharge her on many occasions to provide her proper treatment in my country but they always denied. “Bad, envy and not caring therefore poor people got into there doing their own justice. The best person there was Francesco (Italian)and Eleni (Greek). Except for them all should be punished. This place needs to be shut. This staff cost country too much.Avoid!"

"First time visiting this hospital today, which was easy to find, but difficult to locate a ward. The staff here are so lazy and unhelpful. They can just about lift a finger to point you in the right direction and was therefore sent from pillow to post. The hospital is big and split into many sections with nobody around and also undergoing construction work which made it harder to find. The reception staff or security should really be instructed to escort visitors whenever possible."