Premier Inn Birmingham South (Rubery) hotel Ashbrook Drive, Rubery, Birmingham B45 9FP

"Stayed at this Premier Inn a couple times now for work. Really friendly staff at front. Rooms are always clean and comfortable. The location for my work is perfect, 3 min walk. Great for me and my trips."

"Stayed in this hotel for 1 night only, aware they don't have air-conditioning but it was no air at all during the night and I opened the window and pub next-door was pretty close on the noise. So i could barely sleep. ( partly my fault to have booked a hotel without air-conditioning) but they shall plan on providing some little window or aircon is 2023. Over all bed was very comfortable, Tea by the front desk was amazing on her customer service skills also parking was available at the location."

"The 1st floor room 103 space was great , the bed was super comfy, bathroom clean and elegant, but heck , it loses 2* cos we could not sleep a wink for the creaky floors above us, you could even hear the guys talking, although not enough to understand them. Our floor also creaked so anyone below us would also be disturbed. This old place needs major surgery to remediate fire and improve soundproofing."

"Had to stay here for work. Have stayed twice in December. First room was on second floor and had very creaky floor and so did the room above so got annoyed easily as the person above was moving around till at least 11pm when I had to be up at 6.15. Food in the evening at the brewers was incredibly poor. As I was on my own I wanted to be in and out but I ended up sitting for 90 minutes for a cold meal and warm at best desert.. so the following night I didn't go down for my evening meal. Breakfast was continental with a cooked breakfast you have as a ordered meal and not buffet. This was fine as long as you were offered it l, as my 3rd morning I never was offered cooked breakfast by the one girl on table service. Bless her she has to look after everyone and obviously had to many guests to look after. Second visit better as I was on the top floor and far down the corridor so was nice and quiet. Decent room with warm shower. Again breakfast was the same and didn't even go for my evening meals because of such poor service first time round."

"I stay here regularly for work and T on reception really has 5 star service. I always get a warm welcome whether travelling with colleagues or on my own. Always willing to help, T makes a great effort to ensure my stay is good. All the team there are good but wanted to shout out to T as I see her the most and she remembers my name, which is a lovely personal touch. I'm sad enough to have rated most of the local hotels on a spreadsheet as I stay in the Longbridge area regularly! This hotel scores the best, not just because of the practicality for work but because of the service and the room having simple things like a USB socket by the bed! Makes a huge difference!"