Argos Sury Basin (Inside Sainsbury's) 1 Sury Basin, Kingston Upon Thames KT2 5NZ

"Ordered a toilet seat online from Argos website, collected it at Argos in Kingston upon Thames, when i arrived home and had a good look at the product, the box was taped, which is not a good sign, it shows the box has been opened before. So when I unboxed it, I saw a scratch on the seat. This is not the first time am receiving damaged products from Argos, it’s really annoying. Sort it out Argos"

"Thank you- Callum - for helping this Granny make one of her little grandchildren very very happy this Xmas by going the extra 'mile' to get this toy. :) And also thanks so much to Sophie for helping today when l thought this order had been cancelled. phew!"

"The only reason Argos still exists is to promote Amazon as most other non essential shops are closed. Today I have collected 2 desk lamps for my boys to make their online schooling more comfortable in this gloomy winter season. Unfortunately, items sold by Argos are incomplete - you can't use them straight away. Now I need to wait another few days until I get the bulbs delivered by Amazon. Should have gone to Amazon first."

"Really poor customer service from Carla at Argos today who pretended to be the store manager and tried to get me to pay over £100 more for a fridge freezer I had originally ordered through Argos. She wouldn’t honour the original price I paid and was unhelpful, obstructive and rude. Her way of helping was to threaten to call security on me and my 2 small children. Thankfully I went to a competitor who have ordered me the same item, honoured the original price and are delivering in 2 days, so Carla please take that as a training opportunity on how a solution focussed approach works better. If this is the issues they have on trying to place an order I can’t imagine how the after sales service must be! Lucky escape for me!"

"Dreary company with awful customer support. Twice now I've bought relatively expensive products from Argos only for them to break and for m to be bounced around their useless, evasive support department. This company has no interest in your satisfaction or your rights and will happily sell you dodgy products then go to great lengths to avoid taking responsibility for them."