NOVUS Glass - Hamilton 14 Hounsell Road, Te Rapa, Hamilton, Waikato 3288
About the Business
Welcome to NOVUS Glass - Hamilton! Located on Hounsell Road, our institution is a renowned car repair establishment and a point of interest in New Zealand. As part of the leading National Glass Repair team, NOVUS Glass is dedicated to providing superior service to our valued customers.
When you choose NOVUS Glass - Hamilton, you can expect our highly skilled technicians to prioritize your claim and deliver a fully comprehensive service tailored to your individual needs. Our goal is to make the repair process as seamless as possible, minimizing any disruption to your daily life.
One of the key advantages of choosing NOVUS Glass is our mobile technicians, who can come to your location for added convenience. Additionally, we have earned preferred Insurance Supplier status, ensuring that we stay at the forefront of our industry and can assist you with any insurance-related matters.
At NOVUS Glass, we take pride in our commitment to consistently provide the highest quality of service and products in the market. Whether you need a small chip repaired or a complete windshield replacement, our team will take care of it all so you don't have to worry.
Visit NOVUS Glass - Hamilton today and experience our exceptional service firsthand. We are here to ensure that your car repair needs are met with professionalism, expertise, and a dedication to customer satisfaction.
Photos
Location & Phone number
14 Hounsell Road, Te Rapa, Hamilton, Waikato 3288, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"The Novus team were friendly, fast and took care of all the insurance paperwork. Booked in with Novus, as Smith & Smith couldn't get me an appointment for over a week, and the Novus team replaced my cracked windscreen the next day. Their location is handy to The Base so allowed me to catch up with some shopping for a couple of hours while they worked on the windscreen. Great job and Great service."
"My experience with Novus (Te Rapa branch) was exceptional from start to finish. The customer service and communication amazing. Novus done everything for me including dealing with my insurance company. I rung them on a Friday afternoon the following Monday morning my vehicle's window screen (with sensors) was replaced. Friendly and professional. I highly recommend Novus. THANKS NOVUS"
"Steer clear of these guys. We booked our van for tailgate glass replacement through insurance. The office lady called us and booked the appointment. We waited 2 weeks for the appointment and on the day Saturday 8/July/2023 when I went there they said I had no appointment booked and can not do anything. Guys working at the back were very helpful and friendly. I was a bit skeptical about the office lady when she called and booked the appointment as she didn't seem to have any idea about anything. But I thought it will be alright. Wasted my time. I could have taken many booking and made some money. I lost so much business due to the mistake of one person. Just check several times even after your booking with them and keep a record of the things in writing. Not Impressed at all. Poor Communication."
"Amazing service after our car got broken into on a weekend. Stayed open to help after hours...cleaned and fixed our car window and so empathetic. Can't thank you enough... so kind and caring.. Highly recommend."
"While visiting Hamilton my car got broken into (on a Saturday). A helpful gentlemen suggested this place and I am so thankful he did. Shannon was so lovely and just amazing. The stress of what happened was taken away by her helpfulness and fast action so I could drive back to Auckland. I highly recommend this place, you will not be disappointed with their kind service and attention to detail."
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