Budget Car & Truck Rental Cairns Airport Airport Avenue, Cairns City, Queensland 4870

"Easy to collect and return. Friendly staff at both ends. Pricing was good. Rented for 5 days. Got a new Toyota Corolla hybrid, great car, very fuel efficient."

"We had no problems with Budget Rental, the car was clean and new. We would also like to thank the lovely Mary who helped us when we were picking up the car. We were having trouble with our credit card and Mary was so patient, kind and helpful, and never made us feel rushed or like a nuisance. She made what could have been a stressful start to our holiday a lot better, thank you Mary!"

"I certainly wouldn’t recommend Budget. On Monday I prepaid $520 for a week starting next Sunday On Tuesday my daughter said they could pick us up so we didn’t need a car. When I went to cancel the prepaid booking was told there was an $82 fee. Why? If I paid at pickup this fee wouldn’t apply. Budget can claim this is their policy. I think it shows a lack of integrity and I will not be using Budget again and will tell others of their poor customer service"

"Rental car has been arranged even before I departed from Melbourne, so pickup took less than a minute, same as drop off. Toyota Corolla Hatch is a very efficient car with all driver's assistance features you ever need, as well as can be connected to your Android Auto and Apple CarPlay (don't forget to BYO cables). Well done, Budget, will be back for sure!"

"Your average rental car! We always book with Budget to claim reward points. Don’t come here in a rush otherwise you’ll delay your schedule. The map is set on the booth outside and the booth is closed, you’ll be directed inside to an Avis both inside the airport. Took us 20min to retrieve the car but the lady serving us was very nice to us. The cars are always clean and looking new. We got an Avis car tho.."