Frank Health Insurance 60 Moorabool Street, Geelong, Victoria 3220
About the Business
Welcome to Frank Health Insurance, Australia's premier health insurance agency located at 60 Moorabool Street in Geelong. As an establishment that focuses on providing top-notch health insurance services, we are committed to ensuring that our customers receive the best coverage and care possible.
For a limited time, new members who join on combined cover by October 16 can enjoy one month free and skip the 2 and 6 month waits on extras. This offer is exclusively available through our website or phone joins and is not valid with any other offer or Frank OVHC. So why wait? Take advantage of this fantastic opportunity to secure comprehensive health insurance without the usual waiting periods.
At Frank Health Insurance, we understand that convenience is key. That's why we offer a user-friendly mobile app that allows you to check your annual extras limits, make claims, and pay your premiums on the go. With just a few taps on your smartphone, managing your health insurance has never been easier.
Our freedom hospital and extras bundles are designed to provide singles and couples with one flexible limit to claim on included extras each year. This means you have the freedom to choose the services that best suit your needs without worrying about exceeding limits. And the longer you stay with Frank, the more you can claim. Our Saver bundle rewards loyalty by offering an extra $100 to claim on your freedom limit each full calendar year, up to a maximum of $400 after 4 years of continual cover.
We pride ourselves on our customer-centric approach. If you're not completely satisfied within 30 days of joining, simply let us know, and we'll cancel your cover and refund any premiums paid (provided no claims have been made). Your health is our priority, and we want you to feel confident in your decision to choose Frank Health Insurance.
Speaking of choice, we believe that you should have the freedom to choose your own healthcare provider. We understand that everyone has unique preferences and needs when it comes to healthcare, so we give you the flexibility to select the provider that best suits you.
But don't just take our word for it – hear what our customers have to say. One member who switched to Frank Health Insurance after 13 years with their previous provider was blown away by the difference. They found every interaction with us to be spot on, and our policy offered great value. Another customer has been with us for several years and loves our clear system, the ability to speak to knowledgeable staff, and the ease of claiming.
Join Frank Health Insurance today and experience the difference for yourself. With our comprehensive coverage, exceptional customer service, and commitment to your well-being, you can trust us to take care of your health insurance needs.
Location & Phone number
60 Moorabool Street, Geelong, Victoria 3220, Australia
Hours open
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Key word children ! 21 adult ! Franks is the best never had a problem great service , amazing rebates , even called me cause I wasn’t using my services to assist me on spend! Hello these guys rock ! 5 stars all the way"
"I moved to Frank insurance to try a different provider. I quickly moved back to my previous fund just 10 days later due to such terrible service and processing of claims. I had to make multiple calls to have my claims processed."
"Mistakes, mistakes mistakes. While with Frank, the only encounters I had led to mistakes or were in an attempt to fix them. The customer service people were lovely, however it doesn't seem like they actually listen or do what you want. Because of this and then not listening to what I wanted, they've lost a bit of cash, any chance of me going back to them in the future, I'm out of health cover for a month and they have an extra one star review. For a cheap health insurance provider, this is really unfortunate."
"I was impressed with Frank when I joined years ago, I think they went super downhill since COVID. I left Frank for a new provider 6 months ago and they have started charging me random amounts every month. I've tried to contact them to refund on many ocassions with no luck yet. Beware, and check your charges from them are legitimate."
"Just another profit machine. I added my wife to the policy and there was an alteration to the cover. The details were to complicated to get any clear understanding of. I was with them for over 10 years prior to this. I was able to get a slot for an operation but it was 3 weeks before the waiting time since the policy changes. After a LONG call wait, a drop out and a call back they could do NOTHING to assist a 10+ year member. I had been denied assistance a year before that for another operation deemed urgent by the surgeon. Sadly they are ALL the same. All sociopathic greedy companies."
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