R.M.Williams City Walk Canberra, Australian Capital Territory 2601
About the Business
Welcome to R.M.Williams City Walk, a premier clothing and shoe store located in the heart of Canberra, Australian Capital Territory. As an established and reputable institution, we pride ourselves on offering the finest selection of clothing and footwear for both men and women.
At R.M.Williams City Walk, we understand the unpredictable weather of an Australian winter. That's why our latest arrivals are specifically designed and crafted to withstand the elements while keeping you stylish and comfortable. Whether you're looking for warm and cozy jackets, durable jeans, or versatile accessories, our collection has something for everyone.
One of our specialties is our extensive range of R.M.Williams boots. These iconic Chelsea boots are renowned for their exceptional quality and craftsmanship. Each pair is made with a signature one-piece leather design, ensuring durability and a timeless look. To help you preserve the shape and lifespan of your boots, we offer high-quality cedar boot trees that will keep them in pristine condition.
As a point of interest in Canberra, R.M.Williams City Walk is not just a store but a destination for those who appreciate fine clothing and footwear. Our knowledgeable and friendly staff are always on hand to assist you in finding the perfect outfit or pair of shoes that suit your style and needs.
Visit R.M.Williams City Walk today and experience the essence of Australian fashion and heritage. Discover our latest arrivals and celebrate the unique qualities of our iconic Chelsea boots. We are committed to providing you with exceptional service and products that will elevate your wardrobe and stand the test of time.
Photos
Location & Phone number
Canberra, Australian Capital Territory 2601, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Extremely poor customer service. Whilst providing a good range of clothes boots and other quality items the brand is renowned for, it appears that the staff I encountered today had no interest in providing any form of customer service. After 10mins of browsing I was not offered any assistance, when I asked I was scoffed at for wanting to try a pair of boots. Who then proceeded to tell me that they could process no payments for the day. Incredibly disappointed and will be passing my experience through to management. Hoped for better, won't be returning."
"I had purchased two items: the Leather conditioner and the Comfort Craftsman Boot in size 7.5. The salesperson assured me that the boot was available at another store and would be promptly shipped to my address.Upon going to collect the item from the post office, I was dismayed to find only the conditioner available. It took considerable effort to reach the Canberra store and clarify why my boot had not been delivered. The salesperson confirmed over the phone that the item was out of stock and unavailable, leaving me to wait for a frustrating two months to receive my boot.I must express my profound dissatisfaction with this situation. Firstly, I was never informed of this prior to contacting the store. Secondly, waiting for two months to obtain a pair of boots is highly unsatisfactory. Moreover, considering the substandard service I encountered with R.M. Williams, I have requested a full refund."
"As is to be expected, RMW staff are friendly and efficient. I dropped in to replace an RMW belt gift which was too small. The staff were engaged and helpful and I was effortlessly able to swap for a larger size and be on my way. Certainly RMW gear is expensive; however, I have found the quality (1 pair each of: black and brown craftsmen boots) to be of a very high standard (one pair of boots are 15+ years old, well used and going strong) which, provides genuine value for money when longevity is taken into account."
"Great selection of clothing and genuine accessories. Conveniently located off the Canberra Mall at the Myer / David Jones entrance."
"Amazing customer service from Shekhar. Very thorough and professional. Bought 2 pairs of boots. Went above and beyond with his attention to detail. I found out i was sized incorrectly with previous pair. Never felt uncomfortable or sterotyped by him. I would highly recommend Shekhar if you would like advise on a great pair of boots without the attitude that some have shown me in the past."
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