Victoria Jeweller & Watchmaker

"I was so thrilled with the service, workmanship and sunny approach from the team at Victoria Jeweller. I fronted up with a tricky request to make me a ring right before Christmas and they delivered a beautiful result just in time to get it under the tree."

"Victoria park jewellers is a honestly the best and most professional jewellers I have met. We are so impressed by the workman ship of the jewellers making our engagement ring. The process from start to finish was so smooth. They keep you updated in the design process. If you’re looking for quality then Mike and Karen will definitely offer this. They will provide input in designs and use their knowledge - as to what will look best from a design perspective. Offer CDI designs so you get aj understanding of the design and ability to see the piece in the making. I enjoyed the design process and visually seeing the start to the finish product.. The staff are friendly and approachable. The array of jewellery even in the window is lovely. Their knowledge of stones and settings is amazing as they love what they do. Definitely worth a visit. I cannot wait to see my wedding bands."

"Really incredible service by Mike and Karen down here. Really helpful even with a smaller budget for an engagement ring and just really kind and genuine people. Thank you for making the experience so fun :)"

"Excellent job and service, totally recommended! After looking around in different jewelers, Mike understood what I wanted, and gave me his suggestions in order to have the best result, really happy with it!"

"One of the most disappointing experiences. I had a brand new, custom made ring (bought online, limited edition) that just needed to come down a size. I made it very clear I wasn't sure how much it had to come down and that I wasn't in a rush and was happy to pay. The ring also had some basic engraving on the inside and outside, with a decent gap in between (blank bits with no engraving). I made sure on the phone and then in person when I got there that the 3mm gap was enough to take it down a size, apparently no drama! Got the ring back the first time, it was too tight but worse, they had wiped out the engraving from the inside of the ring, not even completely smoothly gone, like 90% smeared gone. I took it back to go up a bit and have the engraving redone, again said "no rush, happy to pay more if needed, just want it done right". The pictures show what I got back the second time. Engraving was over top of a smear in the metal (unpolished surface), the brand new ring, after polishing, now has multiple 1-2mm dings/stretch marks on it in different spots, including now affecting the main design. I mean, this is their core business, no care shown, no quality control, no double checking. I don't think they spent more than 2 minutes on this. Steer clear."