SportsPower Armadale

"Just in case you have no sales and you're wondering why, it's because the customer service is non existent. From the moment I walked in this morning around 10:45 am the three staff that were in the store stood around the counter and chatted about their weekend. The male staff member with sandy brown shoulder length hair was the main one, he was telling everyone how he went to a cool party on the weekend. Meanwhile 3 customers were in the store looking around for help and none was given. All of them walked out without buying a thing. Meanwhile these 3 staff barely moved from the counter area. They didn't acknowledge customers going in or out. The male staff "busied" himself by rearranging the hoodies hanging on the rack right next to the counter about 5 times then just stood there carrying on his conversation. The two other staff members, both female, occasionally walked away from the counter but maintained chatting about the party or their private life. I could only see one staff member actually doing work and that appeared to be the youngest one with a braid. I think it's apalling that in the 15 minutes I wandered around I wasn't asked if I wanted help, no one even looked my way. I walked close to the counter, no one greeted me. Their body language gave off the vibe that they didn't want to be approached as most of the time they had their backs to the customers. Obviously their personal lives are too important. They're getting paid to go to work and chat about their lives, but we don't need these kinds of people working in a store, we need someone who will care enough to serve customers. I had wanted to buy a pair of shoes, a back pack, and some other items but no service means no sale. I'll take my custom elsewhere."

"Normally shop in this store but the attitude of the staff members was terrible , will take my business else where."

"Went today to get some runners for my 2 boys. The staff member who helped us was lovely. One of my sons was being very picky and the lady helping us was very patient and understanding. Thanks for the new kicks! 2 happy kids."

"I came in today and the owner was quite rude to my well behaved children (who were sitting quietly on a seat minding their own business whilst I made a purchase). The assistant who helped me was lovely and deserves a pay rise for having to do her job as well as placate customers after the owner riles them up. I wouldn't recommend this store unless you have a thing for people being rude to you while you spend your money. Such a shame as they have a great range of products."