Poolwerx Waikiki
Waikiki, Western Australia 6169
About the Business
Welcome to Poolwerx Waikiki, located in Western Australia's City of Rockingham. As an establishment, point of interest, and store, we are your go-to destination for all your pool needs.
At Poolwerx, we prioritize your peace of mind and satisfaction. That's why we only stock trusted brands, ensuring that the products we offer meet your needs and exceed your expectations.
Our range of services is designed to cater to all your pool requirements. Rest assured, our technicians are experienced and fully certified, giving you the peace of mind you deserve.
Finding your nearest Poolwerx is a breeze with our handy store locator. Whether you prefer to visit our store or utilize our mobile service provider, we are always ready to assist you.
We aim to be the company you can rely on for high-quality pool servicing. Our team of pool technicians is here for all your regular or one-off service needs, pool inspections, installations, and even those tricky repair jobs. With the tools and expertise we possess, we can ensure your pool remains healthy and well-maintained.
Our extensive range of pool and spa products is sure to meet your needs. From pool chemicals and maintenance accessories for regular upkeep to pool pumps, filters, chlorinators, and heating equipment from world-leading brands, we have it all. Our experienced team can guide you in selecting the right product for your specific requirements, provide cost quotes, and even take care of the installation. Additionally, we offer regular maintenance services to prolong the life of your equipment.
But that's not all - our services go beyond just pool servicing. We take pride in our dedicated team members who make Poolwerx Waikiki a standout institution. Melissa, the daughter of Ian and Tracey, has earned the Poolwerx WA New Retail Sales Person of the Year award in 2018, showcasing her extensive knowledge and friendly service. Ian, with his wealth of knowledge and experience, is the go-to guy for any tricky pool questions or repairs. Tracey, who has been running the office side of the business for over a decade, is the familiar face our long-time clients love to see. Danielle, our Service Administrator, handles all our mobile service clients and ensures smooth communication with property managers and homeowners.
You can find us conveniently located at Cnr Gnangara Dve & Read Street, Shop 21, Waikiki Village Shopping Centre, in Waikiki, Western Australia. Our service areas include COOLOONGUP [6168], WAIKIKI [6169], WARNBRO [6169], and PORT KENNEDY [6172].
Trust Poolwerx Waikiki to be your reliable partner in all things pool-related. Visit us today or explore our online store with confidence, knowing that you are dealing with Australia's most trusted pool experts.
Photos
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"Called past regarding a fault with a relatively new pump. Dani helped me by getting in touch with the pump rep so I could submit repair under warranty. Dani went above and beyond considering the pump wasn’t purchased through poolworx and I had not attended there shop before. Awesome customer service. I will be back as a regular."
"Phenomenal service from Poolwerx. I recently had a very bad experience from another local pool company and so glad I made a change. The Poolwerx team know their stuff, are always happy to help and will do whatever it takes to resolve your problem. I totally recommend them and only wish I had been a customer earlier. Congratulations to everyone. You're awesome."
"I wanted to purchase a product again that I purchased from them in last 4months was told they haven't had it in 3 years and I was wrong and must have purchased it elsewhere only problem with that being have only purchased from them for 4 yrs! She claimed to have properly checked my previous records and said no record of the purchase. The acid I purchased at same time still 3/4 full and the new pump that replaced broken one at same time I treated the algae caused by old pump breaking was purchased end of December 2021 she effectively called me a liar when I insisted it was purchased from them"
"Horrible customer service from lady who takes bookings was basically told I was not telling the truth , charged for non essential "freebies" including skimmer basket that was broken by previous technician. Although technician was helpful and informative. I didn't ask for any extras.. Charges total nearly $300 for an O ring and some acid with pool back to square 1 3 days later and to be told basically too bad it was only a service.. and when asked to speak to her boss she hung up on me. Ill be going else where and I suggest that to all that read this"
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