Sunshine Coast Family Clinic 70 Nicklin Way, Buddina, Queensland 4575

"I would give zero but not possible. I booked earliest appointment to ensure my appointment time would not be delayed however after an hour of waiting, I asked reception why the delay - Dr O’Hagen had not even arrived for work, 30mins later and still a no show - I walked out. My wife warned me the clinic was unprofessional with terrible patient service and that is why she moved the rest of family to another practice after years of this being the family Doctors. I go rarely and just for annual check-ups, gave them one more chance. I have now transferred to another practice as initially suggested by my wife - practice is not what is used to be after the loss of previous excellent Doctors."

"Been seeing Dr ohagan for years and honestly since she's moved to this family practice she seems to give little or next to no care for her patients. I'm sick of travelling over an hour for the practice not able to stick to their appointment times or schedules. Not everyone has the time to waste waiting on appointments. Receptionist's have no care."

"I had to wait over an hour to see Dr O'Hagan - there was no warning from reception when I first arrived that she was running late and no apology from the doctor or reception staff when I finally went in. I don't mind waiting but an hour is too long especially without any warning. During the appointment I felt like Dr O'Hagan was passively rude to me, tearing up a referral when I wasn't sure about something and I felt belittled seeing her and asking for her advice. In the end she did treat me for some things but I felt awkward and not good about being there. Would not recommend as an all round experience."

"Dr A. O'Hagan and her staff are very kind. If I am very unwell, I am given the time to explain. I understand that each patient is treated in the same way. I'm very thankful for Dr O'Hagan's knowledge and care and training and ongoing training that helps us, the patients."