Direct Couriers Brisbane 13 Qantas Drive, Brisbane Airport, Queensland 4007
About the Business
Welcome to Direct Couriers Brisbane, located at Brisbane Airport on Qantas Drive. We are an establishment and point of interest that offers a wide range of courier services to meet all your delivery needs.
One of our specializations is our refrigerated division, which caters specifically to the Healthcare and Pharma industries. We understand the importance of temperature-controlled transportation in these sectors and ensure that your sensitive products are handled with the utmost care.
As the ecommerce market continues to expand rapidly, customers are increasingly seeking more options in delivery services. At Direct Couriers Brisbane, we recognize this demand and strive to provide a variety of choices to meet our customers' evolving needs.
We are excited to introduce our new linehaul service, which offers overnight delivery between Sydney and Melbourne. This service allows for faster and more efficient transportation of goods between these two major cities.
Our dedicated Direct Exclusive team is here to manage every aspect of your delivery fleet requirements. Whether you need assistance with route planning, vehicle maintenance, or driver management, we have the expertise and resources to support your business.
As a transport and logistics company, we offer a comprehensive range of courier services, including local, interstate, and international deliveries. Whether you need a package delivered across the street or across the globe, you can trust Direct Couriers Brisbane to handle it with professionalism and efficiency.
At Direct Couriers, we believe in the power of our people. We are committed to attracting, developing, and retaining great individuals who share our passion for excellence. We provide support and resources to help our team members achieve their goals and deliver exceptional service to our valued customers.
When it comes to reliable and efficient courier services, Direct Couriers Brisbane is your trusted partner. Contact us today to experience the difference of working with a company that is dedicated to your satisfaction.
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Location & Phone number
13 Qantas Drive, Brisbane Airport, Queensland 4007, Australia
Reviews
"My delivery was a week early without notification, then rescheduled for which I had to take leave. The package never arrived on the day and was delivered 3 days later without any indication of delivery date or time, even on the tracking website."
"Worst management worst customer service They make people pay for the admin errors or operational error they do Also the man of customer service patronised customers for their companies internal mistake and play with the words while talking to customers"
"I'm in shock, this courier company is fantastic, tracking is amazing, you can check name of driver, how far away they are from delivery in kms. Driver was friendly. I've dealt with courier companies for years and this is by far the best experience I have had. Based in QLD."
"Horrible experience. A driver from this company called me at 10am and told me, with great difficulty due to broken English, that my parcel would arrive in the next hour and asked if I was home. I said yes. I was working from home on my front deck all morning and no delivery driver showed up. At 12:00pm the driver took a photo of my mattress in the back of his truck and noted I was not home and delivered the parcel back to the depot. When I saw this email I called the company and the attendant was incredibly rude. She organised a re-delivery for me this week which I have still heard nothing about. The parcel has not come and I cannot pick it up because I have work during opening times. At the end of the call she mumbled and said “alright now I have recorded all of that useless information and organised your delivery, is that all you needed today?” And I asked her again what she said and she just said “oh is that all you need, sorry.” Worst customer service I’ve had in a long time."
"This has been the most stressful experience dealing with these couriers. Ive called twice to ask regarding my delivery and they have been very rude and abrupt with answers insinuating its my fault for not answering my phone on an unknown number who did not even leave a message on my message bank on who they are when i was at work. Have reviewed CCTV footage of my home and there was no delivery to be of note from them and told them about it and was given a response of because i did not answer my phone no one came to my house to deliver the package which does not make sense at all. On 2 occasions they have "attempted" to deliver order but when camera footage has been reviewed no one came to my house even."
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