Border Express 1677 Beenleigh Road, Underwood, Queensland 4119

"What can i say about Border Express Brisbane in general not much but ...SHAME ON YOU... I had a friends young son apply for a job as a mr/hr driver he has had his truck license for 5.years now and has a slow learning disability witch he tries to hide Anyway after going for a interview with a person i will not name in a Brisbane depot he felt discriminated because of his disability without trucks and drivers.... BORDER EXPRESS ...this country would stop ..N.F.I lift ya game"

"I must admit over the years this company “Border express” is the worst I have dealt with. Goods were sent from Brisbane weighing approx 61kgs . They can’t locate the parcel , avoided scanning in the barcode etc. Over two weeks and nothing . They do reply to email saying the same thing we are investigating . Definitely appears that either “Border express” or their dealer network has taken a liking to this parcel and stolen the goods . What else good have happened. This is a 61kg box approx 2m x 0.9m, can’t simply be put somewhere and not to be able to be seen . Absolute joke ."

"Just the facts… Shipping from Perth to Brisbane took 4 days, once in Underwood the item sat there for seven days. Each day the online tracking said out for delivery. After three days and many online chats, I received a call from them. The usual apologies and excuses followed. I asked why if something was in the van out for delivery, then gets returned to the depot without being delivered… why it wasn’t going out first thing the next day?? No answer to this question. I truely believe these guys are in the wrong business. I called the people in Perth and they too said their most complaints come from people using this business. Damaged or lost goods and they say it’s not their issue. This was really terrible service. Being told each day it coming but it just doesn’t. I was so annoyed. Can’t imagine what the he’ll there doing over there. Oh and shipping was $335 alone. Not sure what I paid for. Good luck Border express…. I’ll steer clear next time. I truly hate leaving negative reviews but if its your core business then you are doing something wrong."

"They seriously need to consider removing the word "Express" from their name. Online estimate for delivery time says 2 business day to do the 105KM from the shop I purchased from and to my house and the parcel has been sat at Underwood for over one week now. Tracking did change to Onboard for one day, but then it went back to Underwood again. The company is impossible to contact and if you need to arrange to be at home when the parcel is delivered, I suggest you book two weeks leave, because there is no knowing when it will turn up."

"Absolutely pathetic!!! Do not use this company, terrible tracking, hopeless to no customer service. 2 weeks since pickup, my consignment has been back and forth between Brisbane and Toowoomba instead of Chinchilla. I've emailed several times got a response last week they would make enquiries and get back to me, which didn't happen! After calls today I find out some of my consignment has been lost and the rest of the consignment will not be sent on until they locate the missing satchel! ETA was over a week ago and they still cannot give me a delivery estimate. Meanwhile I have no batteries for my motorhome which I desperately needed!!! I will not be making any more purchases from 4wd super centre while they use this carrier!!! PS when the batteries arrived after 3 weeks they were damaged and one actually leaked acid and almost caught on fire!!! The missing satchel is still lost in transit and ongoing claim now to try and get refund or replacement...."