Strata Community Insurance 570 Bourke Street, Melbourne, Victoria 3000
About the Business
Welcome to Strata Community Insurance, a leading insurance agency located at 570 Bourke Street, Melbourne, Australia. With over four decades of experience in strata insurance across six countries, we have the expertise to help you manage your strata insurance needs effectively.
At Strata Community Insurance, we prioritize doing the basics exceptionally well. We strive to provide you with the best service possible, and we measure our success by the lack of problems or complaints from our valued customers.
Our innovative insurance policies are designed to reduce your financial exposure and go beyond the minimum legislative requirements. We understand the unique challenges and emerging exposures faced by strata communities, and our dedicated team continually adapts our products to meet these changing needs.
With some of Australia's top strata insurance practitioners located in all major states, you can trust that your needs will be met in a thorough and professional manner. We have partnered with Allianz Australia Insurance Limited, a part of the Allianz Group, one of the world's largest insurers, to bring you confidence and peace of mind.
Your strata property is likely your most valuable asset, and we are here to protect it. Download our brochure to learn how Strata Community Insurance can provide you with better products, claim management, and advice.
Our directors, Tony Maxwell and Rod James, created Australia's first strata insurance policy in 1978. They recognized the importance of strata developments and the need for specialized insurance expertise in this highly regulated environment.
With decades of experience in multiple countries, we can confidently say that we have the most experienced team in the strata insurance market. Our deep knowledge of strata and expertise in insurance allows us to create purpose-built insurance covers for strata communities. We understand that strata insurance is different from homeowners insurance and other property insurance, and our team of experts is here to provide accurate answers to all your questions.
We handle strata community insurance exclusively, without any distractions. Our focus allows us to analyze the unique exposures faced by you or your clients and develop coverage solutions that reduce your overall financial risk.
Whether you are part of a commercial strata scheme or a community association, we have the expertise to meet your insurance needs. We understand the complexity and diversity of business exposures, and our protection goes beyond minimum legislative requirements.
We recognize that you are time-poor, which is why we strive to deliver expertise and services in a less complicated way, saving you time and money. Our unique expertise, products, and services benefit both strata specialists and those who provide services to a handful of schemes.
Regardless of the size of your scheme, you can trust our top strata insurance practitioners to reduce your financial exposures individually. We utilize our extensive experience to ensure you get the right cover and minimize significant financial risks.
Please note that any advice provided is general advice only and may not consider your specific objectives, financial situation, or needs. Before making a decision, we encourage you to read the relevant Product Disclosure Statement and Policy Wording available on our website. Insurance products are issued by Strata Community Insurance Agencies Pty Ltd as an agent for Allianz Australia Insurance Limited.
Thank you for considering Strata Community Insurance. Trust us to protect your valuable asset and provide you with exceptional service.
Location & Phone number
570 Bourke Street, Melbourne, Victoria 3000, Australia
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My experience was wonderful the staff were friendly and the atmosphere was pleasing. This is a company I would definitely work for given the opportunity. Experience was pleasant."
"We took out insurance with this provider for our body corporate which we set up for our townhouses. First claim was put in for genuine damage to common property area and still going through the review with AFCA and now with ombudsman. Their policy has so many exclusions and hidden loop holes and their lawyers try and argue around every angle for claims to decline everything and provide no support or flexibility to help their clients. It’s not worth having insurance with companies like these around! I would not recommend this company and am also voicing my concerns to my body corporate about this company to change providers!"
"Claims take forever to respond and they never follow up if you don’t chase them! Emails never replied must call call them to chase it. The situation is always worsened because of their delaying, Shocking! And they blame deterioration for everything to decline all valid claims, take them to AFCA, and they still only want to pay for damage but not rectification. Until AFCA order them to, but like a year later."
"Trust Me People! Do Not Use SCI. You will regret it. Valid claims will be declined. Pay the extra for a large company. Your choice at the end of the day. Wish you all the best of luck."
"Scott and the team at SCI offer a premium Strata product at competitive rates. Claims are processed efficiently and everyone I have dealt with have been responsive and very helpful. I have been a longtime, repeat client and am very satisfied with their service and offering."
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