Joan Kirner Women's & Children's Hospital 176 Furlong Road, Saint Albans, Victoria 3021

"I feel completely uncomfortable being at this hospital.. The reception staff act like children. They hang up on me every time I try and reschedule an appointment or ask a question. I have been suffering with HG during this pregnancy and had to go to Hospital at sunshine er unfortunately where I encountered Dr Raj. Who treated me like a drug addict (because I was so sick and vomiting) and asked me inappropriate questions about my pregnancy and appointments... not to mention the staff are inexperienced (I'm a nurse and had to explain to the RN how to use the IV that was in my arm). I've had to go to the women's and children's next door.....its just as bad. not only hanging up on people but again asking inappropriate questions to my husband over the phone! Not allowing my husband to speak on my behalf to rebook an appointment which he has always done for me in Australia. Unfortunately I've lived in the US and our hospitals are turning just as bad as the US ones.. its going to get worse and worse. I will be going to one more appointment to have my files transferred to a different hospital and make a formal complaint about everything I have seen and experienced and I will be making one to the Hospital board as well.. Sunshine is atrocious.. I would not trust one doctor here with the care of my baby or my body during something as delicate as birth. I also don't want the stress of being treated terribly during labour and not being listened to again. They also spent $200 Million on the hospital site just to employ useless staff... probably should spend more money on staffing then fancy furniture...."

"My wife went into early labour on the 3rd of July 2023 and our son was born with no heartbeat. The staff on level 3 provided us with excellent care, support and advice to help us through the worst time in our lives. I can't imagine what they could have done better."

"On the early hours of March 2, 2023, I was a patient at Joan Kirner. I was cared for by so many wonderful staff who made the birth of my son Max an amazing experience. I will be forever grateful for the care I was provided. I can't remember all of your names but please know you were all outstanding. I can remember Sarah, Mikaela, Vinoli, Emily, Glenda, Adelaide, Cassandra and Emma. The care I received was outstanding and you should all be proud of the work you do. Thank you so much. Alice Tudball."

"I cannot recommend the Joan Kirner Women's & Children's Hospital highly enough. My wife gave birth to our beautiful daughter Danielle there on April 19, and we could not have asked for a better experience. The entire staff at JKWCH, from the midwives, nurses, to the doctors, went above and beyond to ensure that my wife and baby were well taken care of throughout their entire maternity journey. I would like to extend a special thanks to the midwives Jess, Awel, Ruby, and to all the other staff members whose names we may have forgotten. They were an incredible blessing to our family and helped my wife through every step of the way with such compassion and care. We are truly grateful for the level of care that we received at JKWCH, and I cannot speak highly enough of the team there. The facilities are excellent and the atmosphere is warm and welcoming, which made our stay all the more comfortable. If you're looking for a hospital that truly cares about its patients and provides exceptional care, then look no further than Joan Kirner Women's & Children's Hospital. In behalf of our family, we want to thank JKWCH for taking care of my wife and our baby."

"After 9 months and the unexpected arrival of my little girl today. The care and respect we received and throughout has been one of the most amazing experiences I have seen. The doctors, nurses and in particular the midwives. You do not get paid enough, and if you do get paid enough you deserve a hell of a lot more. Always and forever grateful I will never be able to say thank you enough for how we where treated. Further to my review, reading some of the comments on here. I found it very hard to believe some people’s experiences has been negative, the staff are nothing short of exceptional. Staff who work here are angels from heaven. The best place to have your child, if you have it here you’re in good hands."