Little Stars Early Learning & Kindergarten Pakenham

"Welcome to Helen's House, where a diverse team awaits your arrival. Whether you're divorced, separated, or proudly single, you'll find a warm embrace here. Our commitment to your well-being knows no bounds. Even if life has cast a shadow on your spirit, like the enigmatic Jess, or if you prefer a more leisurely pace, akin to the laid-back Chloe, who moves with deliberate grace. Perhaps you possess the tenacity of a buffalo, like our spirited friend Happy, who whispers colorful tales about other educators from the secluded corner near the restrooms. Fear not, for under Helen's special care, you'll receive unparalleled support and attention, surpassing that of your fellow educators. Your mistakes will be met with compassion, and the possibility of promotion lies within your grasp. However, let me share the path less traveled. Should you stray from our guidelines, two options await your consideration. Option 1: You'll join the esteemed ranks of our "holy cows," lending a helping hand to Helen's team, taking on tasks beyond the ordinary. Option 2: Should you dare to raise your voice for equality and stand against discrimination, we regret to inform you that false warnings shall plague your path. Inconspicuous photographs shall be captured, capturing even the slightest of missteps, creating a toxic atmosphere aimed at coaxing your departure."

"I feel compelled to share my experience regarding the review system at this center, as it has raised some serious concerns. It appears that the majority of the five-star reviews are posted by educators themselves, under pressure from the management. This orchestrated effort to protect the center's image is something I have never witnessed before, and it truly amazes me. Unfortunately, it seems that all the genuine negative reviews by parents have been systematically removed. Whenever a legitimate negative review surfaces, a team of individuals, metaphorically referred to as the "fly and mosquito team," relentlessly flags it until it is taken down. This practice raises serious questions about the transparency and authenticity of the center's online reputation. Furthermore, I have been informed that the center resorts to creating fake accounts to respond to negative reviews on social media platforms like Facebook. This deceptive tactic is used to manipulate public perception and discredit genuine concerns. It is worth noting that the center has now removed the review section on Facebook altogether, presumably to avoid further scrutiny. It is disheartening to witness such behavior, as honest and unbiased feedback from parents plays a vital role in the continuous improvement of any childcare center. The deliberate removal of negative reviews and the creation of fake accounts undermine the trust and credibility that should be the foundation of any reputable institution. I strongly believe that all reviews, both positive and negative, should be given equal consideration and that genuine concerns from parents should not be silenced or disregarded. It is my hope that the management of this center reflects upon these concerns and takes the necessary steps to foster a transparent and accountable approach to reviews, prioritizing the well-being and satisfaction of the families they serve."

"I have been working in childcare for 6 years and have worked for 2 big companies before coming over to little stars and my only regret is not coming over sooner. As a team member, you are seen as exactly that and more! Cherished, appreciated, taken care of, valued and given the work life balance all companies promise but not give rather than a number that is undervalued, under appreciated and over worked. On my first day I was pleasantly surprised that for the first time in my working career, I was warmly welcomed by every single staff member and family present on the day. The centre is hands down just simply beautiful to work for and I am proud to be part of a team that has so much passion and love for the industry and want to pass this on to all children in our care, their families and our extended community."