BIG W Pakenham
Henry Street, Pakenham, Victoria 3810
About the Business
Welcome to BIG W Pakenham, your go-to department store in the heart of Australia! Located on Henry Street, our store is a bustling hub of shopping, offering a wide range of products to cater to all your needs.
As a department store, we pride ourselves on providing a diverse selection of items, ensuring that you can find everything you're looking for under one roof. From clothing, homeware, electronics, and toys to beauty products, sports equipment, and much more, we have it all! Whether you're shopping for yourself, your family, or your home, our store is a one-stop destination for all your shopping desires.
At BIG W Pakenham, we understand the importance of convenience and accessibility. That's why we offer various services to enhance your shopping experience. If you have any questions or need assistance, you can chat with DOT, our friendly digital team member, or connect with a live agent who will be more than happy to help you. We strive to provide exceptional customer service and ensure that your visit to our store is enjoyable and hassle-free.
As an institution, we also recognize and respect the Traditional Owners and Custodians of Country throughout Australia. We pay our deepest respects to all First Nations peoples, past and present, and acknowledge the invaluable contributions they have made and continue to make to our nation.
So, whether you're on the hunt for the latest fashion trends, searching for the perfect gift, or simply looking to stock up on everyday essentials, BIG W Pakenham is the place to be. Visit us today and experience the convenience, quality, and value that our store has to offer. We look forward to serving you and making your shopping experience truly memorable.
Photos
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 18:00
Reviews
"Looking for specific items today in store Big W Pakenham. Was only 1 size of each left but not on shelf. Colleen assisted me and went out the back to look. She persisted and found them. Most would have had a quick look and said sorry we don't have them. I hope Colleen is recognised by your company for her excellent customer service, retail needs more like Colleen. She made my day, thankyou. Dot Hyndman"
"Good range of products but some items out of stock in store even though showing online. Staff more than helpful. No hesitation in recommending as a good addition to Pakenham"
"Like all large, so called, discount chains, BigW has most items you may want. Also like most other big retail outlets and many smaller ones the management seem to think that playing objectionable music, loudly, will enhance the customer's experience and loosen their wallets, WRONG. Then there is the selfserve checkouts. A miserable method of reducing staff, cutting costs and making shopping there intolerable. I haven't been trained as a shop assistant or customer service person or a team member. For heaven's sake and mine, employ extra people and charge just a little more. Do away with the self serve machines."
"The day we were in this store, I think their air conditioning was broken. It was so cold in store that I quickly raced in to find a pair of school pants for my son. They didn't have any in stock, so I left straight away, too cold for me. Normally, I like to take my time to look around and see things I need. Maybe I should have brought a jacket, lol."
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