JUMPDECK 123 Lewis Road, Knoxfield, Victoria 3180

"Absolutely amazing. The staff and service was one of the best I've seen. My 2 year old was crying and throwing a tantrum when we were purchasing tickets and the lady at the front desk (the wife of the manager?) was especially nice to us and tried her best to make us happy and comfortable. The food was amazing and hot, the waiting time was bad at all and prices were fair compared to other indoor playcenters. The equipment was very fun and inclusive and engaging for both my children, and I recommend it to anyone looking for a place both little ones and older kids would enjoy. My kids had a blast! I was originally just going to check out some places to bring my 2 year old when he was out of kinder, but now that I've seen the quality of this place, I'm going to be coming here almost every week. No complaints at all, this is the perfect place for kids of all ages."

"My twins had tons of fun there, they have great equipment and our party host was incredible. Food is excellent at a decent price too compared to other trampoline parks. Owners were super nice to us and welcoming. 10/10, definitely recommend."

"Amazing facilities and extremely friendly staff! I took my 6 year old son the other day and the party host was extraordinary! My son was overjoyed and recommended the place to all his school friends! Lady at the front was unbelievably friendly, completely the opposite of all the other Google reviews. Food was incredible and fees are fairly cheap."

"Don't have kids parties here... I wish I read these reviews before making my booking. I booked without having been there. When I went there to make the final payment, I regretted instantly. You see the "party rooms" as soon as you walk in through the external door. You can't see kids playing from this area either. When booking, I checked the pictures of the play area on the website and it looked fine. This area was as expected at least. One star for this! We also had a nice and friendly host. He did a great job at doing everything alone for 22 kids. I think the number of host should be in consideration of the number of kids. It took like full 30 minutes for him alone to bring food out one at a time from the kitchen to the party room. Kids got restless while waiting for the next food and started moving around. One star for him! The price of this place was just like other places but the party quality was not any similar. I didn't know "fresh fruit" meant one mandarin for each child. "Bag of chips" was one mini bag of crisps per child. Normally, you expect a fruit platter and hot chips when you read this. I also paid $38 for a "hot finger food platter". The size of the plate was like those for individual serving plate. I was embarrassed and shocked that I said sorry to my guest parents. After reading all other similar reviews here, I am sad to realise that the management hasn't done anything about it for a long time. If they are willing to take the feedback and make some changes, I believe that everyone will definitely be able to have much more pleasant experience there and it will benefit the company after all."

"If you like trampolines, this place is awesome. Prices are much lower than many other jump/ bounce places, but that's because there's actually not much else to do, other than just bounce. My son and I went there during school holidays. Not too crowded, but it was during that humid heatwave. Ventilation is good, but the place heats up big time. Fun with tree dodgeball, volleyball areas, and the cushion pit is fun as well. The ball pit is actually a bit hard and very hard to get out of. I sank to the bottom and nearly got squashed by the next kids, as they couldn't see me. Lots of birthday rooms. Definitely worth going for a try, but one hour is enough."