The Good Guys Moore Park 2a Todman Avenue, Moore Park, New South Wales 2021
About the Business
Welcome to The Good Guys Moore Park, located at 2a Todman Avenue in Australia. We are a renowned establishment that offers a wide range of furniture and home goods to meet all your needs.
At The Good Guys Moore Park, we prioritize customer satisfaction and aim to provide a seamless shopping experience. To save you time and hassle, we now offer an online form for all Returns, Refunds, Repairs, and Exchanges. Simply fill out the form, and our dedicated team will take care of the rest.
As a Gold Service Extras Member, you gain access to exclusive benefits from day one. Enjoy perks such as StoreCash, which can be used towards future purchases, and access to special offers and sales. Starting your report online ensures speedy service, allowing us to address your concerns promptly.
If you need assistance with a claim or screen replacement, simply lodge a claim, and our team will guide you through the process. We strive to make your experience as smooth as possible.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This card provides additional benefits and convenience for your shopping needs. Please visit our website or in-store for more information, including monthly fees and terms and conditions.
At The Good Guys Moore Park, we understand the value of rewarding our customers. By meeting qualifying conditions, including signing up for StoreCash and downloading the Digital Wallet before purchase, you can earn StoreCash. Refer to the StoreCash Terms and Conditions for full details on how to receive notifications when StoreCash has been credited to your Digital Wallet.
We pride ourselves on offering competitive prices. Discounts apply to the current ticketed or advertised price, and we negotiate to ensure you get the best deal. Please note that products may have been sold below the ticketed price in some stores prior to the discount offer. Our aim is to provide you with exceptional value for money.
Time limits and terms and conditions apply to certain offers. Please refer to the specific product for more details.
For your convenience, we offer a bonus service within a 30km radius of our store. Please note that additional charges apply for distances beyond 30km. This service excludes eBay and commercial orders. Terms and conditions apply, so please refer to the product for more information.
As a valued customer, we offer various bonuses and rewards. For example, our port-in and new customers can take advantage of special offers. Please note that certain exclusions apply, such as current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services.
Store Credits are a great way to save on your purchases. These credits are sent via SMS or email, and their expiry dates may vary depending on the promotion. Please note that Store Credits do not apply to all types of Gift Cards, Epay Cards, and Agency brands. For full details, please visit our website.
We understand the importance of protecting your devices. That's why we offer SquareTrade, which provides trade-in offers based on factors such as device condition and age. Please note that you must be at least 18 years old to be eligible for a trade-in transaction, and you are responsible for removing all data from the device before shipping. The Good Guys and SquareTrade deny any responsibility or liability for lost files or data.
For any gas fitting, electrical, or plumbing work, we partner with licensed subcontractors who are engaged by The Good Guys Home Services. These subcontractors perform the necessary work, and all required safety and compliance certificates are issued by them. Please note that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform these specific tasks.
We also offer special promotions for Spot. Buy Now, Pay Later accounts. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and you will be eligible to receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To access your StoreCash balance and view current offers, please enter your mobile number below to receive a verification code via text message. Once verified, you can enjoy the benefits of StoreCash and stay up to date with our latest offers.
Thank you for choosing The Good Guys Moore Park. We look forward to serving you and providing an exceptional shopping experience.
Photos
Location & Phone number
2a Todman Avenue, Moore Park, New South Wales 2021, Australia
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:30
Reviews
"There’s nothing good about the good guys. Don’t purchase the gold service concierge product warranty it’s absolutely worthless and a complete scam. Their terms, exclusions and fine print make it impossible to make a claim on a faulty product. Plus they are incredibly rude if you even dare to try and claim!"
"I have placed an order over the phone, with the promise for the vacuum cleaner to be shipped the next day. Two weeks later not even a phone call or email with an update. Still no delivery. Million promised we call you back. Today after several calls I found out the item I order not in stock. Why take the money and keep it for two weeks for items that you don't have in stock? 0 customer service. They deserve 0 Stars"
"Terrible experience with the "Good Guys". Seeing some of the reviews here, I'm not alone. Ordered a washing machine and fridge in time for moving in. Typical 3rd party delivery experience - no communication, silly rules. In the end, I'm having to return all the items...after chasing them up myself x3 times!!! A washing machine they failed to "install" is just sitting in my house. The fridge is in a truck somehwere, unboxed before they even saw the pathway to the apartment. Now they need picking up, I'm waiting for my refund before I can purchase the appliances from another store with end to end delivery service. Such a waste of time, resource, and before this fiasco, a loyal customer."
"What a terrible experience was it to buy something from the Good Guys. That Good part really has no point being in their name. We ordered here so they could deliver it to our apartment, which is 3 stairs up. We communicated this with the driver. When he arrived, he refused to take the items to our apartment, and instead dropped them in our hallway. Now we have to find another way to get them in. During the ordering process there was no mention of this at all. Will never order here ever again."
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