The Good Guys Tempe 5 Bellevue Street, Tempe, New South Wales 2044
About the Business
Welcome to The Good Guys Tempe, your go-to destination for all your furniture and home goods needs. Located at 5 Bellevue Street in Tempe, Australia, our establishment is not only a store, but also a point of interest for those looking to enhance their living spaces.
At The Good Guys Tempe, we understand the value of your time. That's why we offer an online form for all returns, refunds, repairs, and exchanges, making the process quick and convenient for you. We prioritize customer satisfaction and aim to provide exceptional service from day one.
Become a Gold Service Extras Member and unlock a range of exclusive benefits. From StoreCash rewards to access to special offers and sales, our members enjoy extra perks that enhance their shopping experience. Start your report online for speedy service or lodge a claim to begin the swap or screen replacement process.
For new customers, we offer the opportunity to apply for a Latitude Gem Visa credit card. With this card, you can enjoy the benefits of shopping at The Good Guys Tempe and beyond. Please visit our website or in-store for more information about the application process and applicable terms and conditions.
Earning StoreCash has never been easier. Simply meet the qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash terms and conditions for full details, including how to receive notifications when your earned StoreCash has been credited to your Digital Wallet.
Enjoy discounts on our products, with prices lower than the ticketed or advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please refer to the specific product for details and any additional terms and conditions.
We also offer bonus services within a 30km radius from our store. Additional charges may apply for locations beyond this distance. Please see the product details for more information and applicable terms and conditions.
For port-in and new customers, we have special offers available. Please note that these offers exclude current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Store Credits, sent via SMS or email, are also part of our promotions. Expiry dates may vary depending on the specific promotion. Please visit our website for full details, including exclusions and terms and conditions.
If you're looking to trade in your device, we offer trade-in offers through our partnership with SquareTrade. The value of the trade-in offer may vary based on factors such as the condition and age of your device. Please ensure you remove all data from the device before shipping it to us. The Good Guys and SquareTrade are not responsible for any lost files or data.
Please note that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are carried out by licensed subcontractors engaged by The Good Guys Home Services, and all necessary safety and compliance certificates are issued by these licensed subcontractors.
For a limited time, if you spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys Tempe until September 30, 2023, you'll be eligible to receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. Full terms and conditions apply.
To access your StoreCash balance and current offers, simply enter your mobile number below to request a verification code via text message. Once verified, you'll have easy access to this information.
Thank you for choosing The Good Guys Tempe. We strive to provide exceptional service and quality products to enhance your home. Shop with us today and discover why we are a trusted name in the furniture and home goods industry.
Photos
Location & Phone number
5 Bellevue Street, Tempe, New South Wales 2044, Australia
Hours open
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews
"Last week: Once again staff call out / yell from around 10 metres away "Can I help you". And when I don't respond they continue to yell until they finally come over. The customer service at this store has been poor for a couple of years. Unfortunately it is the most convenient location. But otherwise I go to Taren Point or JB Hi Fi."
"When I came in today, store was dead with maybe 1 or 2 customers. I was in the oven area with a rep on his computer and I needed to buy 1 oven and a dishwasher. I knew what model I wanted and ready to pay, this would have been the easiest sale. Rep on the computer knew I was around, didn't say hi. There was also another rep walking around, saw me twice and didn't offer me help. I was walking around for 10 to 15 minutes with no one approaching me. I used to work in retail sales and I am not going to give a rep a sale to meet their sales target if they can't do the bare minimum of saying hi and asking if I need help. If they did, they would have EASILY received a 5k sale under 10 minutes. I called bing lee in the store, when I went to bing lee down the road, they were busy but the rep I spoke to over the phone acknowledged who I was and processed my items within 10 minutes. DO BETTER GOOD GUYS."
"I had an outstanding experience at The Good Guys store in Tempe. The staff went above and beyond to provide exceptional customer service. They were knowledgeable, friendly, and eager to assist with any inquiries or concerns I had. The store had a wide selection of high-quality products, and the staff helped me find exactly what I needed. The prices were competitive, and the checkout process was efficient. I appreciate the professionalism and dedication of the staff at The Good Guys in Tempe. It's definitely my go-to store for all my electronics and appliance needs. Highly recommended!"
"Ordered a product over the phone to be collected the next day. Turn up to the store at opening time only to be told/see the product I’d ordered be put into another car. “Sorry, we have oversold the product, we’ll have to ship it to you from a regional store”. Hayley in the warehouse was rude, and barely helpful. Worst experience I’ve ever had with the good guys. I’ll be fascinated to see if the product ever arrives."
"The Tempe store is a stand alone store not in a home shopping complex like some of the other stores which is good for targeted shopping and access. The store is well planned and very tidy with all the home appliances and electronics you’d expect. The store offers click and collect service that can be a bit iffy - which is a bit of a running theme for The Good Guys stores as it’s not the smoothest process (orders not ready for collection after notification sent that order was ready for collection, order going missing etc). Parking available onsite and open until late on weeknights. Overall, really good range of products, service can be iffy."
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