Total Tools Marsden Park 10 Ultimo Place, Marsden Park, New South Wales 2765

"The best service and the best workers I had a amazing experience here I felt so comfortable and welcomed"

"They sale faulty tools, I bought a brand new electric concrete cuter husqvarna For $1850, Try to start the job but it refuse to work because it was faulty, I left my work site and immediately rush to store, but they refuse to help me, they said once tool is out of store then we cant help you, they sent it for repair and today I get it back after two months and now I am force to take refurbished tool for the cost of new one"

"I needed 2 chainsaw bars (tools are like your Mrs, don't led them out or else they'll come back f...ed). One was in stock, the other was a special order. I went in the first time and asked where it was kept. I was told that I didn't need a new bar, instead I needed a new chain. Shut up mate, i know what a bent bar looks like. The staff member was rude and condescending. After following the online tracking for my special order, and seeing that it was at the store pending pickup I made my way in and encountered an attendant the others called "Tone". He told me It wasn't there (without even looking), when I insisted that it was he told me I shouldn't have come in until he'd called me. He was extremely abrupt, rude and annoyed that I was there. A younger girl who was stocking shelves seemed to cool him down and advise him that my item was there and had arrived a few days prior. She spend 2 minutes looking and found it - Lovely girl and extremely helpful. Tone - stop being such a royal jerk to your customers. You shouldn't be working in retail and I won't be back until you're gone."

"Joe at Marsden Park was so helpful. He really went above and beyond to help us get the “Enforcer” tool box my partner needed for work. As a retail manager myself, I could not ask or wish for better customer service. My partner and I will definitely be shopping here again and will be recommending Joe to all our family and friends."

"Mixed reviews here, I have been in a few times and the ladies at the front counter have been really helpful, even when there were shortfalls in their product knowledge they attempted to assist with service. The gentleman with an accent though seemed rather upset that I walked into the store 15 minutes before closing time today and was just trying to get me out the door as quickly as possible. I understand we all want to go home but if you don't want the business then don't bother coming to work, you are letting the team down around you."