Chemist Warehouse Chirnside Park 241 Maroondah Highway, Chirnside Park, Victoria 3116

"Terrible customer service. I am obviously heavily pregnant and moving slow. After I had paid for my items I walked just outside the store with my previously purchased items that I could not carry to rearrange them all. The shop attendant basically ran out after me and snatched the basket I was unpacking. No regard for their slowly moving unable to move properly customers."

"Last Saturday, I visited Chemist Warehouse at Chirnside Park. I asked a lady named Sonya for some help and advice re skincare. Sonya’s customer service far exceeded my expectations as she went above and beyond to help me. She was also friendly and ‘up for a laugh’. Thank you Sonya!"

"This week I had 2 surgeries in 2 days. The last being an oral surgery that I needed pain & antibiotics for. Whilst waiting for medication to be dispensed, I suddenly felt faint and nauseous and had chest pains that I couldnt breathe through. I was having trouble communicating my distress as I couldnt talk and was communicating through texts on my phone. The pharmacists jumped into action, checked my blood pressure and kindly wheeled me to a doctors surgery across the hall. Their heartfelt concern at my welfare was humbling and I am gratteful for their kindness, understanding and compassion during my truly humiliating and very scary ordeal. Thank you Chemist Warehouse staff I wished I had gotten your names. The two handsome male Asian pharmacists and the lovely female pharmacist who took my blood pressure. You were heroes for me that day, thank you for protecting my dignity and treating me with such kindness.The icing on the cake was the new face mask he gave me as I had bled on the one I was wearing. That simple act of kindness on top of everything else he had done almost had me crying. I have never been a recipient of that type of kindness before. Thank you, thank you, thank you."

"I went to this store today and was served by 3 different ladies. One who assisted me with purfume, another when collecting a script and the third lady at the register. I couldn't believe how amazing these ladies were. They all served me with a smile and nothing was too much for them especially the young lady who assisted me with purfume when I had no idea what I wanted. I made comment to the lady at the register how amazing it was to be served by 3 separate staff who were all smiling and friendly and even up for a chat. Friendly staff are so hard to come by these days so it was an absolute pleasure to go to that store. Well done ladies! Keep up the smiling faces and positive attitude"

"I needed some guidance when in store and Sonja came to the rescue. She was so knowledgeable and nothing was too much trouble. I loved that she didn’t rush me and helped with all of my queries. Such a great experience and Sonja is such a great asset to Chemist Warehouse"