Punthill Apartment Hotels | Ivanhoe

"Conveniently located near the health district of Heidelberg. Reception staff were very friendly. Rooms are well equipped, clean and spacious. Price is very reasonable."

"Right from a phone call to make some enquiries about the location, the experience with this hotel was second to none. Tania ( hoping I got her name right) took my phone call, was able to answer my concerns about off street parking and location, and then remembered me when booking in 5 days later. Her professionalism was exceptional, but so was all staff I interacted with. The room was lovely, quite and with a great view towards the city skyline. Clean, well laid out and a comfy bed. The underground parking I booked was easy to find and without a problem. All told, the stay was sensational and would definitely return, and highly recommend. The only thing that could have been better would have been having Hawthorn win, but that was not to be that weekend."

"I loved the Ivanhoe Punthill Apartments. The staff were friendly & always helpful - were able to give great tips and advice and any question I had regarding my stay they answered and helped with promptly. loved it so much for my short 1 week stay, I rebooked my next 4 week stay. For a longer stay they put me on the floor with other longer stays so guests had minimal transfer of people on one floor. The apartment building itself was extremely safe in regards to locked floors and building access being locked when reception was not covered. There was reception from 7am to 8pm - so I felt extremely safe.They are also pet friendly, I had my cat stay & my dog - which the staff were awesome with and loved petting or doing an extra clean if I request it. The location is brilliant- so close to Heidelberg train station (legitimately 10 mins walk) and had plenty of shops nearby. To get into the city via an uber is 15-20 mins! The rooms and facilities were clean, simple to use & accessible. Internet access was also amazing. I highly recommend booking here for a no fuss, stress free and fully serviced stay. You have the perks of a clean (and cleaned daily) room with working kitchen (stove plus oven plus large fridge), staffed reception, and location for Melbourne. Did I happen to mention that the staff were also pretty amazing and friendly? 10/10"

"A client of mine recently stayed here for respite for 4 weeks. With a hospital visit and Covid isolation during the stay, the staff at Punthill were absolutely understanding and accommodating to all needs. They went above and beyond and were always friendly and made time for us. The facility was disabled friendly and suitable. Thank you to all staff. Highly recommend Punthill Apartments."

"Paid for parking. No spots available. Offered a refund. Still waiting. The room was dirty. Hair in the drawer where the hair-dryer was kept, hair in the shower. Weeds on the balcony, spiderwebs, no instant coffee. For $250 I expect much better. Would not recommend."