Club Vitae Health & Fitness Club - Cork (Clayton Hotel) 10 Lapp's Quay, Cork, County Cork T12 RD6E

"The jacuzzi has been broken for the past 2 weeks. No apology given to members. The staff have not been trained in customer service, aggressive towards customers"

"The staff is always lovely and helpful. The pool is amazing and clean even though it's not really big. Just a small cons when swimming classes for babies are happening, it's very noisy and very messy and we don't have space to swim anymore. Other than that, I'm happy for this club that has an ideal location."

"Used to visit the pool pay as go once a week for couple of weeks . Went today with two children and surprised that saying it's only for members to use the facilities and was mistaken let me in before , more than 6 or 7 times mistake !!! And surprised it the manager Lopes who should of handle it more professionally instead of send us back and rolling kids evening but was offering me to take a membership so he can let me in , of course with your roud attitude o wouldn't take membership even if I was going to.."

"I’m not yet a member but I’m a parent of one of the kids attending the Turtle Tots class that is held here. I honestly felt borderline harassed by one of the employees manning the pool. Turtle tots policy is we’re only allowed to be there 10mins before class (I wasnt fully aware of that at the time— we were new members). My toddler takes time to settle in so we came 20mins before the class. A member of the staff approached us in a very rude, condescending and reprimanding manner, talking to me as if I’m a savage dying to swim in their precious pool. Mind you, i had a crying toddler on my hands. So yeah, rude staff. I may not be a Club Vitae member, but that doesnt mean I get to be treated with less dignity and respect."

"Good gym, however the changing room is terrible - barely any lockers working and very old. Rowing machines not working properly either. For the price we pay they should fix these things..."