Brian A. Christie Pharmacy 4 Sclattie Park, Bucksburn, Aberdeen AB21 9QL

"Unpleasant rude staff trying to force customers to wear face masks and then asking them to wait outside in -1 degree temperatures when the don't."

"They used to have nice staff at front desk, which has now changed and its rude and unpleasent. Pharmacy got refurbishment to look better but staff and atmosfer is so much worse. Also they shout out or ask information loud which and in front of other customers no regards for privacy, which is obviously very unpleasent and unprofesional. Almost feel like I am bothering them both at the front desk and some of the staff at the back too, even though not all, there is still some nice ladies you just have to pray they deal with you on the day. When you phone to check something you treated like you are stupid but when you come in and medication not there you get no help or if its not ready they let u know how busy they are. Overall staff should be nice and polied to customers, especially since you go to Pharmacy for medication you need to feel or get better, so kindness goes long way. There is no viliant policy against staff but same flier should say it also applies to customers from staff."

"Very efficient and all items present after handing in prescriptions. Thank you will definitely use again rather poor service provider elsewhere in the city."

"Shocking attitude from one of the pharmacists today regarding my husbands prescription being wrong through no fault of his own ( actually his GPS fault) stating he would NOT be getting any other emergency prescriptions if this was to happen again! what makes it worse is this was for bloody sugar testing strips for a type one diabetic, therefore could be life of death between his having them and not! Very poor customer service and attitude from this 'professional' formal complaint will be getting made! My advice, use another pharmacy, here screams incompetence and unprofessional!!"

"This has been my pharmacy for years, but lately their technical 'improvements' have turned the place into a shambles. I wanted to buy an over the counter product. I was asked a series of personal questions at the till in full ear shot of other customers. I was then invited into the advice room, bearing in mind I did not request a consultation. I was then asked the same questions, which were marked against a check list, and advised I needed antibiotics. I didn't want antibiotics and if I thought I needed them I would have spoken to my GP surgery. I finally got served the medication I asked for, 20 minutes later. These people are masquerading as doctors, which they are not! They should stick to serving customers and stop prescribing unnecessary medication"