Boots Pharmacy 27 Scotstown Road, Bridge of Don, Aberdeen AB22 8HH

"Terrible staff who wear masks, put on false smiles. I collect medication on a weekly basis. They look at people lilike me as second class citizens. I'm a recovering addict. I've been going to various chemist's for a few years . This is the worst! Service is slow, communication between Dr surgery's and them is shocking. Always blaming each other. Customers enter looking for prescription, and always told to come back or they know nothing about any prescription mentioned. Shocking. T"

"Tried to phone 200 times always engaged only to find out when they are busy the phone is taken off the hook. Only 2 friendly staff I’ve came across is Gordon and the lady with the blonde hair sorry bad with names but she seems to be in the ball and is always organising the chemist"

"Tried to phone the pharmacy. Tried from quarter to 10 until half 3 in the afternoon. Twice it was engaged but otherwise no one answered- a total of 25 attempts before having to go into the store to ask about a prescription which didn’t happen to be there ( perhaps the fault of the surgery) but doesn’t explain not answering the phone. Counted 4 people working there. So disappointing."

"Bad place to get your meds even if it's not a new script and. It should be made up in advance. But you will be getting told to wait half a hour. This isn't a one off always a excuse about being understaffed. Even though there is 4 to 5 members behind the counter. Also not very people friendly bad overall. Following week go back and what you know have to wait another half hour. That's with phoning a hour and half before I went to chemist. Staff need to sort there self out. Like I said 5 to 6 staff and can't put a prescription out on time ever. Why is this"

"Very very busy for such a small shop. Staff are very very hard working but queues are almost constant. If you don't need to use this boots then I would recommend another or leaving plenty of time."