DPD Local UK Unit 8 Goodwood Road, Eastleigh SO50 4NT

"I’m so sad the Raf is leaving today. What a wonderful, happy, smiley person he is. I’ll miss our chats and his cheerfulness."

"The delivery guy was unable to deliver originally because he was working with really out of date information. I tried to call DPD local but no one picked up the phone. The person who was in Hedge End where I went first was extremely helpful. The address situation is crucial - it desperately needs updating or drivers will waste time and irritate customers. I was waiting for a shower pump and the plumber had trouble fitting me in as the pump was not delivered when it was supposed to."

"Appalling service. Courier does not even attempt delivery to our house, even though I have downloaded the DPD app to try to resolve the issue, upon the advice of DPD Customer Service.It is either delivered to a random address (without my permission) or they claim that they have missed us. No card is left and no DPD courier is recorded on our security device.There are at least 2 adults at this address at all times, working from home. I have left instructions for a safe place or to leave with my next door neighbour if the no one answers, but it would seem that these are ignored. Prompt delivery is especially important in the case of fresh foodstuffs, which has been the case in at least 3 supposedly missed deliveries in the last month! No good at all offering to redeliver in a couple of days, by which time the goods will have deteriorated!! I called Southampton customer support this morning, who could see that the driver had indeed been along our road, but had obviously not followed the instructions or was just too plain lazy to do so.I was given the phone number of the DPD Local Depot - tried calling 3 times, but each time the phone rings out.About as much use as a chocolate teapot! I presume, DPD that if your courier has the intelligence to pass a driving test, then they can also read ? It's just not good enough and has caused us a lot of inconvenience and aggravation during the last month. If you are the manager, please make contact."

"Every time we order something DPD fail at delivering. When you call them they will not help you saying is not there problem and to call people I have ordered product with. They will not give delivery option, DPD advertise Pickup shops but every time we ask for this option they say is impossible."

"Collection driver (allegedly) visited, but was incapable of pressing the doorbell. We were in all day, yet according to the driver there was nothing to collect. I spent half an hour on the phone getting passed from pillar to post. "You will have to rebook on the website." they say, but there is no option to rebook the collection. I'd like a refund & I'd like never to deal with DPD again."