Vets4Pets - Reading Basingstoke Road, Reading RG2 0HS

"Not recommended! We always struggled with the veneered approach of of "always putting the animal first" by both the Vet Hasan S and the receptionists. This Vets4Pets practice is first and foremost a business and it shows through in every interaction. Hiked up excessive profiteering on the prescribed medicines, inflexibility in tweaking any treatment/examinations, no medicines provided in the first year of the pet care subscription, and so on. At least we're lucky that unlike friends who took their pets here for treatment/examinations and were shamed to tears by the the Vets' comments. Time to find another Vet who doesn't just know animal biology but also listens to their customers, and capable of showing even just a pinch of sympathy."

"I had a terrible experience here and do not recommend if you are taking your small animals. I took my rat for a check up on her possible tumour, and the vet (Hassan Salamian) had no sympathy nor explained anything. He said about 3 sentences when I was there (regarding tumour sample being sent for £150) and did not answer much of my questions. I changed vets after going there for the second time and having the exact same experience. Very expensive as well. More a money grabbing business than an actual vet."

"Molly gets a bit nervous visiting the vets. The team here know how to put her at ease. Really friendly and professional - and there’s plenty of parking so less stress for me, too!"

"Pretty impressed with he knowledge of one of the vets there and she had explained what the meds do as well as stating what they actually are. Quick appointment and all good so far"

"Would be a 5 star review if the receptionist wasn’t this unprofessional. We found a cat today in distress and very skinny and malnourished and we were worried for her. Took the cat in to check for a microchip and see if it has an owner. Receptionist gave us a lecture on how we are not supposed to feed outdoor cats (which we don’t anyway, it’s literally this one very malnourished cat we fed because we were worried). She asked us why we would take the cat in and told us we shouldn’t take cats away from their owners… I simply wanted to help an animal in need, was stressed and worried. The last thing I expected was to have the receptionist make me feel like a cat thief. The vet was nice and helpful, but by that point I was already upset by the receptionist. Would not want to go there again."