Premier Inn Reading South (Grazeley Green) hotel Goring Lane, Reading RG7 1LS

"Really comfy beds and good linen but general strong aroma of sewerage outside and in the corridors. My mum's room also smelled strongly too. 1 towel provided for 2 of us so had to ask for another. Huge llandii trees immediately outside our room so very dark. Shame as I think there was a nice view beyond! Poor breakfast too. In fact, poorest P.Inn breakfast we've ever had. Quiet location though. Had to clean the loo before we used it. Disappointed."

"I was staying in the Premier Inn last Wednesday/Thursday night and every morning when I came in for breakfast the young lady always greeted me with a smile and was very friendly. You could see she was rushed off her feet as she was working alone when everybody was all coming in at once. She always put the customers first and despite her other colleagues watching her instead of helping her. She work really hard and even managed to say bye to me as I was walking out the door. Great services by Natacha despite being on her own."

"The hotel is in a country location and a good 30 minutes drive into reading consideration of the traffic. Reception had issues with computer which over charged me. In the morning offered refund. Rooms are very tired and need of updating. There was an awful smell in the bathroom and no toilet paper. Reception person came to room with a spare loo roll and air freshener! That all said positive was a comfortable bed and pub restaurant next door was really good."

"I usually like Premier Inn, I find there is a good standard for a decent price. Unfortunately, that can't be said of this one. It's badly in need of renovation - our bathroom was disgusting, with a rotten wood floor and door and it smelled like drainage. Lumpy mattress and not very clean room. Worst of all, the fire alarm kept going off, once at 3am, for no reason. Walls were thin and we could hear someone snoring in the night. Overall one of the worst Premier Inns I've ever stayed in."

"Shame the vending machine in reception was broke, didn't want to go over to the bar area outside. Room 2 adapted room for disabled guests should have better grab handles next to toilet. Only one handle about 1.5 ft away was a stretch too far. Otherwise room was excellent."