Vets Now Reading 1 Tilehurst Road, Reading RG1 7TW

"Excellent service with caring staff, couldn't have asked for more at a time when you need to use an after hours veterinary practise. Very thorough with the treatment and explaining the process for claiming on insurance. I would have no hesitation in using them again."

"Our staffy had emergency surgery on Thursday and needed an overnight stay at vets now. Anita explained everything to us when we bought our dog in and what to expect. When we came to pick her up in the morning we had a detailed account of how she did overnight and all the cuddles she had as well as the much needed medicine. I just can't say thank you enough and just an incredible service. Thank you!!"

"I called late on a Saturday evening as I'd noticed a big lump beneath my hamster, Tofu's, chin. I called Vets Now and was advised to bring him in. We were seen right away by Anita, who is truly the loveliest vet I've ever met. She was very thorough in her explanations of treatment options, and treated Tofu with such kindness. I couldn't recommend her enough. Tofu is very appreciative too, even if he did put up a fight at first!"

"I had to attend with my beautiful dog and was welcomed by a vet who was reassuring and advised my dog was dehydrated with a fever and needed to stay the night for fluids On collection in the morning I was told all well and transfer back to my own vet who would likely send her home. Was told lungs and heart clear. Felt reassured but my dog Coughed all the way home and my own vet diagnosed large tumour in the lung . Recognise this is an emergency only vet but felt we were given wrong diagnosis and charged an extortionate amount. Bitterly disappointed . Was also overcharged following insurance repayment and have not had any success receiving the £45 overpayment despite phone calls and emails!"