Alton Towers Hotel Farley Ln, Alton, Stoke-on-trent ST10 4DB

"Absolutely amazing stay! We went for the Pirate Takeover with our 5yr old son and it was brilliant from start to finish. He loved the Pirate day, there was plenty for him to do and the shows were great. The hotel was just amazing, the room was brilliant (moon voyage room). He loved his little bunk bed area, which was a great idea being slightly separate from the rest of the room. It was very comfortable, the only slight snag is the heater wasn't very good. The hotel itself was beyond belief and way exceeded expectations. The kids entertainment was great and he loved dancing to the show the two pirate girls put on, they were really good and so friendly with him. The staff were all lovely. He loved the pirate ship in the bar. The food was really good. The waterpark was part of the package and was great. The mini golf was really good as well, just very busy. All in all a brilliant stay and my son keeps asking when we're going again!! We will definitely be returning and would highly recommend. Thank you to the hotel staff for making it a brilliant stay for my son."

"Went for the Santa stay over and it was well worth it. The park has enough rides open for the little one's. The food on the night was really nice and the rooms where comfortable. Breakfast was well worth it. Only problem was the splash landing pool was really busy so had to wait to get dressed and dried but was fun."

"Me my wife and my 1 year old daughter went for a night and stayed in the Alton Towers Hotel. Our room was spacious and clean when we arrived. We were provided with plenty of clean towels and there was a cot for our baby. However the rooms are dated and in need of an update. It's just me but I think every hotel should provide smart TVs with YouTube etc capabilities. The service from Mick on the first day was absolutely amazing. He took us to our room and provided information on the resort and timings etc. He also provided us with a fridge (our roon didn't come with one). He was a star. As were most of the staff but for one lady in the breakfast area. I didn't get her name but she gave us the wrong information about breakfast. We had booked breakfast for 7am and when we arrived at 7am we were told by her that we had to come back at 7.30am. When we came back at 7.30am another staff member said that the restaurant was in fact open at 7am. We lost half an hour because of misinformation. Our evening order on the first night was also 20 minutes late and was only provided once I phoned reception. Would definitely recommend for a night stay."

"Super nice hotel with breakfast buffet. Wouldn't say there was a great range of options for it, plus not all refillable drinks were available, but the food that was available tasted very good and staff were friendly. The rooms are nicely themed and with comfortable beds, TV and essentials provided (shower stuff, hairdryer, nice little table with plugs near so you can charge your phone, thermostat). We had bunk beds in our room for 2 with an activity book + pencils so it's very ideal for families with children. Dinner and drinks were also very nice (also pricey), they do good pizza :) Expect to spend a lot to stay here...but it is understandable since it's a hotel for a big theme park."