Macdonald Botley Park Hotel & Spa Winchester Road, Boorley Green, Southampton SO32 2UA

"Me and my partner went for a relaxing spa weekend and we couldn’t of been more relaxed and satisfied. The hotel was just stunning and the staff made our stay even more so magical and a all round lush weekend. One lady in particular who was working behind the bar was so friendly and her customer skills where just fab. They where all being so helpful and respectful. The room was amazing and very clean. Literally had everything we needed and more from extra towels, iron board/iron, hair dryer, tea/coffee etc. Such an wholesome experience and would 100% recommend to anyone and everyone. We will be definitely be returning very soon and just to top it off, the whole weekend was such a reasonable price too. 5 STARS ALL ROUND. Perfect for a couple get away."

"Excellent service at the desk with very polite receptionist. Room was very comfortable . Very clean . Good soundproofing from rooms next door. Lots of maintenance work going on until early evening which was very noisy. The attendant at the leisure club was rather curt when I asked where the pool was Overall it was good value"

"Great service, great breakfast, very clean hotel. Bad points-booked for 3 people, 1 being an 11 year old. Fold-up bed was barely suitable for a toddler. Had to go to reception and ask for something else. Better zed bed was still bad and we asked for extra duvets to pad it out. We booked a Suite. There were not enough towels or pillows. There was not enough milk for the tea & coffee. The room was crazy hot even though we had turned the heating down as low as it would go. We had to sleep with all the windows open and it was January! This is a 'nice' hotel, but not amazing. We don't use the restaurant as it is not to our tastes, but the breakfast set up was really excellent though. There are an awful lot of facilities-spa, gym, dance studio, squash court etc. Would stay again as room rates are reasonable."

"We stayed one night for my husband's Christmas work do. Honestly I was dreading staying here based on the reviews but was so so pleased with our experience. The staff is friendly, outgoing, and helpful. Really they all deserve a raise as good customer service is so difficult to achieve but this staff was on-point and constantly went above and beyond during our stay. The rooms were up to date and had mini fridge, tea / coffee, an iron & ironing board, hair dryer, an inviting bathtub and a separate shower, extra pillows, and the bed was the most comfortable bed ever. I seriously wished we had booked a late checkout it was that comfortable. The breakfast was fresh and lovely with a large variety including offerings for vegetarians and vegans cooked to order. The pool area was adequate for relaxation with plenty of lounge chairs, and they supply you with a fabulously fluffy robe (have seen lesser quality robes in much higher graded spas). My husband did laps in the lap lane, whilst I relaxed in the sauna which was hot but not to the extreme ; they also have a steam room we did not use. The outdoor area looked fantastically inviting although we went in December and did not use the grounds I can totally imagine it would be the ideal setting for a summer event. Definitely recommend."

"Thank you for a wonderful stay. The staff were totally brilliant. We forgot our conditioner, and the wonderful receptionist managed to find a bottle and delivered it to our room. We also left our swimming wiggles in the swimming pool. And realised this after it had closed. But as promised they managed to retrieve them and I pick them up from reception the next morning when I checked out at 6am. Where I met the wonderful night manager. He was excellent. My 10 year old daughter was treated to a pepper pig colouring pack, and nothing was too much trouble. The staff at this hotel are amazing. We stay here a few times a year. And this cements why we stay here! Thank you!"