Eco MOT Centre-Auto Care-Tyres Southampton Unit 30 Kingsway, Southampton SO14 3HY

"They were able to fit us in urgently for an MOT on the car. Quick service. Second time we have used them. Would recommend and will be returning customers. Thank you."

"Had a couple of jobs done, will even collect your vehicle. Reasonably priced, and can pay for large jobs to be done in 4 interest free payments. RAC approved."

"Our clutch and fly wheel needed to be replaced and the car was undriveable. We managed to get a few quotes all between 1,100 to 1,300. Unfortunately our reliable garage that we normally go to wasn't able to fit us in for a week and a half. So we decided to go with Eco Tyres who had quoted us approximately 950 for the clutch to be replaced and said that it would be around another £350 for the fly wheel. This quote was the higher end, but because they had availability we decided to go with them. The few pros: - they were able to pick up our car for a small extra fee - they were available to do the work relatively promptly (or so we thought). CONS: - Communication wasn't great - They picked up our car on Friday and we had no further communication with them unless we contacted them. We called on Saturday and they told us that they needed a part and that should come in on Monday. We called on Monday (again we had had no contact from them) and we were told the work wouldn't be finished and to call again on Tuesday. During this call I asked about if they offered a blue light discount as it had suggested previously that they did on their facebook page (this may have been out of date), the man on the phone said not to worry and we would be able to talk about the payment tomorrow. - Tuesday - We called to ask if the work was done and they said it was (again we hadn't had a call to say it was done or to come and get it). When we arrived we expected the cost to be around 1,300 (again the higher end of the quotes we had received). Instead the cost was closer to £1,600. My husband explained what we had been quoted - however they stated that that was the price. I expect that if a cost is going to be higher than originally quoted that this is communicated to the client before the work is done. I would also expect good communication around when the work is likely to be completed. The reason we chose Eco Tyres was because we wanted a prompt service due to the level of inconvenience we were experiencing without the car. If we had known it would cost as much as it did and would have taken as long as it did we would have waited a couple of days extra for our own garage to be able to do the work."

"Got a tyre replaced elsewhere and was recommended Eco Tyres to have my tracking done. Good value, quick work, with proof and printout of the details of the tracking work done. I also turned up early before it was finished and was able to see them working on my vehicle and even had a chat with some other members of staff. Thank you to Rich and Adi."