mydentist, Crewe Road, Haslington 99 Crewe Road, Haslington, Crewe CW1 5RE

"Utterly the worst dentist ever they don't care about people whatsoever my daughter 14 now last sat them when she was 11 just pre covid in 2019 spent ages could not get to see a sole during covid, now when the orthodontist has suggested a tooth removal sorry not on our system anymore my daughter family have been using that dentist since 1999 but since the lady who owned it sold to the could not care less My dentist ....this is what happens lack of care"

"I can't praise my dentist Caitlin Sweet enough, also very grateful to the receptionist who was able to squeeze me in for an emergency appointment on the same day. Caitlin was very professional and her calm demeanour put me instantly at ease. I needed a top wisdom tooth removed and I am naturally an anxious patient, Caitlin and her dental assistant were great at keeping me calm and the whole process was effortless and stress free. I have healed really well and no more tooth pain. Highly recommend"

"The staff were so friendly and helpful. It was my first time in 2yrs visting a dentist due to Covid so i knew it would be painful. However, the hygienist was considerate, gentle and offered great advice to help at home."

"I would give zero stars if it was an option. Yesterday I had the worst experience with this dental practice. I recently broke a tooth and have been in agony with it. I called early yesterday morning and made an appointment to see my dentist. They had a space at 4.35pm which was fantastic. My husband was at work so I had to drive myself. I’m terrified of driving at night but the pain was so bad that I just had to. For the past few days I have been taking paramol which is incredible for dental pain but unfortunately makes me drowsy. I deliberately didn’t take any pain relief because I knew I had to drive to the dentist for my appointment. I left home in good time and missed the turning on the roundabout meaning I ended up going the long way through the lanes causing me to have a panic attack. Long story short. I got to the dentist practice at 4.40pm. 5 minutes late for the appointment. My fault I know! I was stood outside for a further 10 minutes waiting for the receptionist to come and open the door. They keep it locked to stop walk ins due to covid (fair enough) so when the receptionist finally came to the door I was 15 minutes late for the appointment. The receptionist lied and said she had looked outside and saw I wasn’t there. This is not true. I was visibly shaken and obviously in a lot of pain. The receptionist wouldn’t even let me in the building to try and explain what had happened. She just said that because I was so late the dentist refused to see me. That was a blow. A further blow came when she informed me that the dentist may not have seen me anyway due to the appointment being made in error. I’m no longer on their books because I’ve not had a check up since 2017. I’ve been to the dentist at least once a year for something or other so it’s not like I’ve just not been. so I put myself through the drive there, without pain relief to be told that I would have probably been turned away. Frankly I found the receptionist to be incredibly rude, abrupt completely without empathy. I want to be completely honest and say that anytime I’ve seen the dentist he has been wonderful, professional and always put me at ease. The receptionist on the other hand is in the wrong job. A people person she is not."

"I have had a fear of visiting the dentist for many years, resulting in bad gums and teeth needing extracting. My dentist Shumita Biswas has been absolutely amazing and so patient with me, explaining every little detail and taking her time with me. She had a very problematic tooth to extract , and she did her up most to keep me calm. Nothing has been too much trouble. I've never had a dentist make me feel so at ease , and I never thought there would be a time I wouldn't be scared to go! But she has turned that all around for me. Best dentist I've ever seen 10/10 from me"