St James's Hospital James Street, County Dublin D08 NHY1

"Had an emergency on 20 01 2023 at cc 7.00 p.m. To say the Ambulance staff were 100000% excellent is putting it mildly. They are truly Angels. The Ambulance Medics were so efficient and caring and treated the very distressed patient at his home and stayed for a while to make sure everything was okay!! Well, top marks to these people. James's Hospital may have its problems but came up trumps (again) for me and my family last night. Thank you St. James's Hospital, the wonderful Ambulance staff and the Emergency people to include the 999 staff member who took my call. Amazing people doing an excellent and tough job. Thank you from the bottom of my heart and God bless you. Anna & Family."

"An absolute pleasure at the lipids clinic today. Such nice helpful and friendly staff. I did not feel any stress at all and usually I would while attending other hospitals appointments. Consultation, bloods and tests conducted in just over an hour. Pity I had to travel so far but it was worth it so much better than sitting in waiting areas for hours. Thanks for everything and keep up the great work guys."

"Dropped my mam to A&E Monday morning and from start to finish the care was 5 star. The staff from nurses, doctors, porters, catering staff etc looked after her and gave her plenty to smile about. She said the cleanliness and staff in St John's ward was incredible. Home safe and recovering. Feeling grateful. Thank you!"

"I arrived at 4pm to get checked for viral meningitis, my pain levels were at a consistent 8. I was not offered pain meds, I had to get a family member to run to the pharmacy to get me pain medication. I wasn’t seen as a priority patient and the emergency doctor took 5 hours to do my bloodwork and CT scan, I was told the results would take an hour and to wait in the waiting room. @1:35am I still hadn’t received my results. I went to speak with the nurse and she had no clue where my results were, whether I had seen an emergency doctor, a junior doctor or a doctor. She told me no one had communicated to her about me. She asked me to sit down and she took my blood pressure and temperature again. Then the doctor came in and read my results. He told me he wanted to keep me overnight with fluids and run a few tests with a couple different teams in the morning. He said in the meantime they would prepare a bed for me because my pain levels were still an 8 and the pain was predominantly on my spine. I left @ 5am because I was still sitting in a chair and no one had come to check on me for hours. This was the WORST experience I’ve ever had in a hospital. The staff at st. James don’t care about people, they are inconsistent and lack communication not only with patients but with one another. If I could give them a zero, I would."

"Sitting in the A&E Department at the moment. Great musical entertainment from the heroine addict in the corner. Two of Dublin’s finest couples fighting away. Staff not batting an eyelid. Toilets are like something out of Train Spotting. Price for a plastic chair for the night €100. Not recommend! 1* rating."