Salvation Army Trading Company Superstore 84 Abington Street, Northampton NN1 2AP

"The messiest and most expensive charity shop I have seen. More expensive than new stuff with occasional discounts."

"Found a few nice things but the prices were way too high to justify buying them. Came away with just a mug for £4 that still felt too expensive but, as it was for my dad, I thought I’d buy it anyway."

"Nicely set out shop, friendly staff but prices are extortionate. I know everything's gone up but I don't expect to pay nearly as much as brand new for second hand stuff. The furniture is more than 'retro' and still £50+. I won't be visiting again."

"Honestly, this review has nothing to do with the staff - anyone who gives their time and effort to help out in a charity shop, volunteer or otherwise deserves our gratitude, so 5 stars for all of the employees. However, the charity as an entity is the subject of this review: it has clearly succumbed to a misguided notion that "what eBay says, goes." A wide spectrum of items that are generously donated to the charity are hugely overpriced for second-hand goods. I have even overheard senior staff (usually the managers) telling customers openly that "we go by eBay prices." Those customers have then made the same argument I do here, before leaving immediately. Why would anyone pay RRP for pre-owned (and often average-condition) goods? The problem with this ethos is that anyone can list anything on eBay for whatever price they like: whether it sells or not. As a charity, I can fully understand wanting to get a good return on items for sale but on eBay, there is no limit to the price a person can ask, and that doesn't translate to 'selling' price, just an arbitrary figure entirely at the whim of the seller. The paltry few who don't understand the mechanics of selling online might fall go rot but the majority are much more wise to this. Poor show. You're losing customers because of it, which is a shame, as inevitably those who need the charity funds the most are missing out."

"This is a very large charity shop on Abington Street in the centre of Northampton which sells furniture, electrical goods, clothes, fitness equipment, books, records, CDs, dvds, toys, bric a brac, plus probably all sorts of other things that you can think of. I think some things are donated by supermarkets because there will often be several of one item in brand new condition."