Currys Northampton NN3 9HU

"OK where to start with what was wrong with this store. When walking in I saw the people working there standing around talking and upon approaching them for help I felt like an inconvenience as I was waiting 15 minutes waiting to get there attention. When asking about a product which was a specifc smart bulb they hadn't got a clue what it was and I had to use my phone to access the Internet to show them on thier Web page what it was. Upon telling them I had traveled 15 miles to get the product which the net told me they had in store, they became rude saying if I'm not happy go to another store and it's not their problem in an abrupt tone.There was no trying to help. I was calm and polite in explaining my issue but to be spoken to in such an unprofessional manner was not acceptable so I am never going to this store again."

"Worst nature of non ownership customer service. Passionless- patronising - fragile - quickly upset ( self proclaimed to avoid giving answers). Scary kind of information about a refund of £550.00 and the attitude of we can’t do anything and we don’t know ! Talk to customer complaints over the take the number… Omg ! It was the most appalling experience of paying upfront to get the laptops delivered to the store. Promise ! Will never go there ever in my life. Obnoxiously condescending customer care. It’s unlikely that they will survive at this rate : will perhaps pack up like many others.( it’s a bad idea to wish this, but it looks like they will embrace the same fate)"

"Well done Curry's, you have excelled yourself today! I went to your Riverside store today for a Samsung Galaxy book2 laptop, I may be 70 in a couple of days but I still have my marbles and feelings. For my birthday on the ?th my family gave me money to buy this and my husband who is in excruciating pain drove me there to do so. I stood and waited for one of your store people to finish serving and then asked the question, could you tell me where to find the Samsung Galaxy book2 touch screen laptop please to which he replied...I have just finished serving someone, what do you think I am as I'm not the ORACLE, I will have to look. Taken back and feeling quite upset as I HAD BEEN polite to him - I told him not to bother I would ask someone else. This person explained I could only purchase this on line, which I have now done, wish I had read the complaints on your Facebook page first though! This makes a mockery of your advert on the TV rather!"

"Excellent service from customer service desk. Problem with my laptop diagnosed very quickly as mains lead fault and arrangement made for replacement to be sent which arrived 2 days later. Thank you. (I think the lady’s name was Amy or similar sounding name when she was speaking to repairs department.)"

"Really friendly and helpful staff. Helped us to get what we needed, as a matter of fact went out of their way, above and beyond. Five star service guys, thank you."