Kaplan Living Brighton - Circus Street 5 Market Street, Brighton, Brighton and Hove, Brighton BN2 9AS

"Thousands of doors on the way to my room….even though there’s a short cut from cycling storage but we are not allowed to use it which is totally nonsense. If I go through the side door (access allowed) but I was told you can’t take the lift just next to the cycling storage. If you don’t want people go this way just build another gate like you good at or even close the whole cycling storage and lift then the problem solved."

"Really disappointed with move in day. Walked into a dirty kitchen. Looked like the cleaners were using it as a dumping ground. Half used packages of blue roll and spray bottles. The table was unusable with boxes of cleaning supplies. And multiples of a microwave accessories were left in our kitchen. Previous students stuff was also left discarded in the kitchen such as a wipe board and half of a lava lamp. A bin was being used but had no bin liner so it was gross and smelled bad. When I told reception a man from the back tried to tell me that it had already been deep cleaned without even looking at it. They did come and throw some of the stuff away but left the cleaners dirty rags and empty kitchen rolls in the sink. For the price of the accommodation you’d expect it to be clean and usable on the first day. Drew was nice and sympathetic about it but the man from the back seemed more standoffish about how he knew the kitchen was clean because it had been checked off a list. Seems they focus more on their donut board than the quality of living."

"I stayed here during August 2022. The location of this accommodation was great, only a few minutes walk from the Pier and the city centre. The wifi is free and fairly consistent. However, there were a lot of issues with this accommodation and this was apparent when I first arrived. The queue for check-in was about 20 people in front of me, and there was just one man available to check each person in. The building was extremely hot throughout, and being on the fourth floor only made things worse. There is no air conditioning and the window only opens about 10cm, so airflow in the room is restricted. I slept with a damp towel around my neck to help cool me off. I arrived in the room and it hadn't been cleaned properly. Although the bathroom and bedding were clean, there were crumbs on the floor and on the desk, and litter from the previous guests inside one of the cupboards. The listing advertises kitchen facilities, but there are not any available at all. This meant I had to buy food each day instead of preparing my own, and there was no way of having tea or coffee in the mornings. The sink in the bathroom is tiny and therefore it is impossible to fill your water bottles up with it, so I had to keep buying water each day. I know this accommodation was cheap, but I expected a higher standard than this and I am extremely disappointed."

"basically I'd put 5 out of 5 if I'm rating the building and staff, however, residents r the reason behind the missing star. Honestly, I love everything about kaplan >> care + events + facilities + friendly staff + easy life away etc. For the missing star, sadly Kaplan is the only accommodation I've been to that is full of naughty teens.It's not a big problem for most of residents and still perfect for un-mature students to be fair. I believe to get a nicer student friendly environment, Kaplan needs to be more strict with unnessecrely noise, smoking area, and language. Highly recommended ⭐⭐⭐⭐☆."

"I recommend this accommodation to everyone! Very friendly staff who helps at any time of the day. Convenient location and developed infrastructure. Always clean and safe :) The view from the window is especially pleasing!"